Quality Assurance Manager

System ID

Unit Description


Sodexo, North America's leading provider of contract management services is seeking a Manager, Quality Assurance EVS & Food Safety for one of the Nation’s Top Ranked Hospital Lucille Packard Children's Hospital in Palo Alto, CA! The scope of this position includes the oversight of staff and staff development for the unit. LPCH includes the leadership of over 100 employees; just south of the San Francisco, CA area. This position will report to an on-site Sr. Area General Manager. Relocation is not offered at this time. 


The ideal candidate for this position will also have strong client/employee relationship-building skills and possess the ability to manage direct reports in multiple locations on the campus, handle multiple priorities, quickly grasp situations and logically progress through solutions, the ability to refine systems ensuring sustained effort of achieving standards, and follow through and visibility within the facility.


Job Responsibilities Include: 

Develops programs and ensures corporate and regulatory compliance for the company's quality assurance, food and physical safety initiatives by pro-actively providing technical expertise, training, and support to a geographic region within the division. Manage the crisis resolution process in a timely manner. Manages the region’s Quality Assurance program, including providing direction and support to the field Quality Control Coordinators with emphasis on implementation and maintenance of the Quality Gold Check program, and interacting with and responding to the client’s Quality Assurance audits and auditors.


If you have the following skill-set, then we would love to hear from you:

Minimum of 3-5 years of managerial experience in Environmental Services & Food Service. Extensive knowledge of EVS & food and physical safety issues, including HAACP guidelines, OSHA requirements, local, state and federal laws pertaining to food and physical safety and inspection procedures. Familiarity with EVS & internal Food and Physical safety requirements and auditing procedures. Platform presentation skills required to effectively train groups of people regarding food and physical safety.  Ability to make calm, rational decisions and convey decisions to clients and employees in a positive, proactive fashion during a crisis.    


In addition to offering a great opportunity, this position also provides a competitive salary, great benefits…and so much more!!


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Position Summary

The activities of this position are directed towards supporting Commodity products and participating in the procurement process to assist in defining product quality standards, developing & monitoring specification limits, conducting product analysis to assure conformance, analyzing trends on product deficiencies and establishing vendor auditing protocols.

Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree 

Basic Management Experience - 3 years   

Basic Functional Experience - 3 years of experience in QA or R&D in a food manufacturing environment with knowledge of food processing regulations (e.g., USDA, FDA)

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


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