Retail Manager 2

System ID
Food Service
Relocation Type
Employment Status

Unit Description

Retail manager for Fresh City @ Saint Barnabas Medical Center and potentially oversight of another nationally recognized retail brand.  SBMC is a high profile, blue chip account close to NYC. 

In this role, you will be directing and participating in all of daily food operations for their full-service Fresh City Franchise and will report directly to an Operations Manager. You will be cash handling/management, marketing/signage, scheduling, recruiting, inventory/ordering, training and development of staff, direct customer interaction, and supervision of up to 8 hourly associates.  


The successful candidate will possess at least 2 years food management experience with a focus on retail operations, a solid understanding of food safety and sanitation guidelines, computer literacy as well as excellent leadership, communication and  customer service skills.  

Position Summary

Responsible for food quality & customer service in an operation that may have branded concepts or other retail offerings. Directs the work of hourly & supervisory food service workers.
Key Duties
- Ensures there is a zero harm mindset for ourselves, our customers, our food & employees.
- Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources.
- Manages cash handling protocols & control procedures according to Sodexo policies.
- Maintains client satisfaction for food quality & customer service.
- Accountable for the execution of service quality by maintaining the highest level of delivery.
- Supervises day-to-day work activities of food service workers. 



Qualifications & Requirements

Basic Education Requirement - High School Diploma or GED or Equivalent
Basic Management Experience - 1 year

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


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