Sodexo is seeking an experienced Retail Operations Manager in northwest, Indiana.
The Retail Operations Manager will be responsible for Retail, Catering, and Vending operations at 2 Hospitals (Methodist Northlake Campus & Methodist Southlake Campus) and Midlake Campus - 200 Bed hospitals with recent servery upgrades at both hospitals. This will be a SodexoMAGIC account. Knowledge of Sodexo and/or SodexoMAGIC operations a plus.
Job Responsibilities Include:
If this describes your background, we want to hear from you!:
Responsible for food quality & customer service in an operation that may have branded concepts or other retail offerings. Directs the work of hourly and supervisory food service workers, as well as other managers.
-Ensures there is a zero harm mindset for ourselves, our customers, our food & employees.
-Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources.
-Manages cash handling protocols & control procedures according to Sodexo policies.
-Maintains client satisfaction for food quality & customer service.
-Accountable for the execution of service quality by maintaining the highest level of delivery.
-Supervises day-to-day work activities of food service workers, supervisors & managers.
Basic Education Requirement - Bachelor’s Degree
Basic Management Experience - 3 years
Basic Functional Experience - 3 years of experience in retail operations
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.