Operations Manager 1, Multi-Service

US-NH-NASHUA
System ID
67873
Category
General Management
Relocation Type
No
Employment Status
Full-Time

Unit Description

 

As Operations Manager 1, Multi-Services within this Sodexo account, you will manage the food production for patient dining with Sodexo's Expressly For You program and the Retail Operations with Sodexo Mindful Eating and Fresh Inspirations programs and also support the Environmental Services Department.  The ideal candidate has strong relationship building abilities and is successful at managing multiple priorities. Your success will be measured by customer satisfaction, patient satisfaction, employee engagement and average daily cash sales.

 

We welcome you to join our team with this career opportunity.

Position Summary

Provides supervision of two or more core services at a client site to ensure client satisfaction and retention. Implements strategies to meet Client and Company objectives and achieve profitable growth. Ensures high customer satisfaction through developing team members and delivering quality services.

Key Duties
- Directs daily operation of two or more core services at a site to ensure employees have appropriate equipment and resources to perform their jobs and meet goals and deadlines.

- Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities and monitoring operating standards.

- Assists in the development of new business service(s) for the client and implements the service program(s).

- Establishes a safe work environment for employees by providing safety-related training and equipment maintenance and by ensuring compliance with Sodexho safety and loss prevention programs and with standards and procedures for the handling and storage of hazardous materials and/or waste and complies with all government regulations.

- Manages the budget by controlling costs (e.g. labor, inventory, equipment, materials), complying with budget requirements and making adjustments when necessary.

- Establishes operating standards, implements quality improvements and communicates them to employees.

- Promotes and supports workplace diversity and inclusion initiatives.

Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree 

Basic Management Experience - 3 years   

Basic Functional Experience - 3 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) services

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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