Aviation Club/ Lounge Operations Manager 1

US-NJ-NEWARK
System ID
68040
Category
Food Service
Relocation Type
No
Employment Status
Full-Time

Unit Description

Sodexo Aviation is currently seeking a Club Manager in the NJ AREA. As Club Manager, you will be responsible for a private, members-only aviation club/ lounge at Newark Airport.

 

As Club Mgr your day to day responsibilities include on the floor management of food attendants and bartenders providing superior guest services to our airline partner's valued members. You will facilitate the onboarding orientation & development training for the frontline staff. This club mgr has full management responsibilities for ordering, inventory, budgets & staffing. Experience working in union contract environments is preferred. Prior experience training staff in high end food service environments including bar/ lounges with focus on superior customer service is expected.

Position Summary

Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the Sodexo client contractual agreement.
Key Duties
- Establishes a safe work environment

- Utilizes Sodexo tools and programs to develop client, customer, and staff relationships,  to ensure account retention

- Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes

- Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met

- Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan

- Ensures adherence to all HR standards for Sodexo, client, and  regulatory agencies
 

 

 

Qualifications & Requirements

Basic Education Requirement - Associate's Degree
Basic Management Experience - 2 years
Basic Functional Experience – 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

 

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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