Sodexo is seeking a Facilities Operations Manager for the Senior Living Market primarily in the southeast and other areas as assigned. This position requires daily travel and the ideal candidate will be located within 50 miles of a major airport; Raleigh, NC is ideal! Position is responsible for assisting management teams with facilities management services in high end retirement communities (CCRCs) including; technical facilities management, fiscal management, resident experience, management & employee training and assumes operations and/or general manager duties. Position requires the ability to; immediately manage new management teams, manage through ambiguity, learn the culture of the organizations while effectively engaging with retirement community residents. Position supports new account openings and manages human resource activity including; interviews, hiring, training, schedules, performance evaluations, and implementation of systems and quality standards. Position reports to the Vice President and assists with management in a variety of Sodexo accounts.
Your Facilities Director background and your demonstrated ability to asses situations, create and implement solutions, and learn new systems easily will assist with this position that requires a self-started and a senior level leader! Your professionalism and excellent communication style will be an asset as you lead the way with on-going customer service enhancements as you communicate expectations, encourage and motivate teams and hold them accountable to meet client and customer needs and expectations.
This is a traveling support management position. Potential for work schedule to be 10 days on with 4 days off for work / life balance. This is a great opportunity to learn Sodexo systems while being considered for permanent placement in our Senior Living Division. This is a Temporary (Regional Operations Support ROS) that may run up to one year. Temporary positions are not permanent positions and once hired into this role, this candidate will need to post to positions of interest in order to be considered for a permanent position. This is a great opportunity to join and learn Sodexo!
Ideal Candidate Skills, Certification:
A Formal Degree/Trade School Certificate
Facilities contract management experience in Healthcare / CCRC
Experience in new account openings is ideal
Detailed knowledge of Department of Health Regulations
P&L experience for 6 million in financial volume
Computer Skills; Financial, Food, Labor systems
HR skills to manage other managers who supervise hourly employees
Experience in customer service and customer relations
Knowledge of Sodexo systems and procedures is ideal
Ability to train & develop teams who deliver amazing dining experiences!
Residents are the heart of everything we do and we welcome you to join our team!
Sodexo Benefits at a glance; http://bit.ly/12E1uUf
Responsible for a single scope of work in hard services area. 3rd in command
Supervises the account as the #2 manager and has full responsibility including supervision of other managers. Responsible for entire account when the Director of Facilities Ops is not present. In Univ. same as above as well as size and scope is less than an Ops 2;
- Manage one other manager; typically in account with smaller volume and FTE count; Manage by walking around; Staffs, trains, and is responsible for employee development
- Technical client interface
- Payroll and time mgmt. of frontline staff
- Oversees and coordinates projects
- Manages work orders/CMMS
- Manages mechanicals (i.e. HVAC)
- Manages financials
- Responsible for client relations/engagement
- Manages QA and Safety
Basic Education Requirement - Bachelor’s Degree
Basic Management Experience - 3 years
Basic Functional Experience - 3 years work experience in facilities maintenance, plant operations or engineering services
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.