General Manager 1 - Multi-Service

US-MI-CLARE
System ID
68224
Category
General Management
Relocation Type
No
Employment Status
Full-Time

Unit Description

Seeking a General Manager 1, Multi-Services for MidMichigan Health Medical Center in the Central Michigan region.  Services Environmental Services, Patient Transport include Food & Clinical.  The General Manager is Sodexo’s primary account representative responsible for all aspects of the account services and financial performance.  The best candidate will be proficient with computers, Microsoft Office word and spreadsheet programs.   Experienced managing in a diverse environment.  Contract-managed service experience is desirable.

 

Job responsibilities include:

  • Delivering high quality food, ES, Clinical and Patient Transport Services
  • Achieving company and client financial targets and goals
  • Developing and maintaining client and customer relationships
  • Development of strategic plans
  • Creating a positive environment
  • Ensuring Sodexo Standards

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Position Summary

Functions as the leader for multiple core services, in a single account and/or multiple locations within the same contract. Single point of contact and/or client liaison in support of business that in total is $5 million or less in managed volume.
Key Duties
- Monitors operations by planned and unplanned visits to each operating account of the system to plan projects, implement new processes, client interactions, and new technology to ensure sufficient resources.

- Develops business plan and budget w/each account GM that supports the System and District goals – Reviews and analyzes financial statements and data and other financial information to ensure attainment of financial goals for both the client and Sodexo.

- Central Point of Contact for Client Liaison promoting a solid business partnership - assists in contract negotiations for the system.

- Maintains Quality & Company Standards – reviews and maintains reports to ensure compliance with federal, state, and local regulations and Sodexo / System Client(s) policies and procedures.

- Responsible for system succession planning/employee development/diversity initiatives/training/constructive counseling. Promotes and supports workplace diversity initiatives.

- Provides strategic leadership to the respective units within the system to maintain client satisfaction and retention

Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree           

Basic Management Experience - 5 years              

Basic Functional Experience - 5 years

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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