Sodexo is seeking a Patient Services Manager 1 for Carolinas Medical Center, the flagship hospital of Carolinas HealthCare System located in Charlotte, NC. The Patient Service Manager will report to the General Manager and will be responsible for day to day oversight of patient food service satisfaction and operational effectiveness. Relocation assistance is offered as part of the competitive compensation package to HIRE ONLY THE BEST!
Carolinas HealthCare System, one of the nation’s leading and most innovative healthcare organizations, provides a full spectrum of healthcare and wellness programs throughout North and South Carolina. Their diverse network of more than 900 care locations includes academic medical centers, hospitals, healthcare pavilions, physician practices, destination centers, surgical and rehabilitations centers, home health agencies, nursing homes, and hospice care.
The Patient Service Manager will directly supervise 60 employees. This is an exciting opportunity to assist in the planning and implementation of Sodexo programs and systems to drive patient satisfaction in a high-volume account.
Additional Job Responsibilities include:
Is this opportunity right for you?
At Sodexo, you will find the ingredients for a great career in leadership and management specializing in patient services, patient satisfaction and performance excellence with benefits including schedules that encourage work-life balance and continuing education opportunities; you’ll enjoy an improved quality of life that’s unique in the health care industry.
Careers in Healthcare:
Working for Sodexo in Healthcare allows you to offer patients, healthcare professionals and caregivers around the world the best healthcare experience possible while influencing patient satisfaction, as well as cost reduction and increased productivity for our clients. Sodexo’s unique CARES culture develops a dynamic atmosphere where employees are respected, turnover is low and career growth opportunities are created from within.
Working for Sodexo:
How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee.
We strive to make working for Sodexo a genuinely great experience with benefits to promote your professional, personal and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance … every day.
Are you ready to start your Sodexo career? Apply now!
Not the job for you?
At Sodexo, we offer Food Service Management and Patient Services positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.
Keywords: Patient experience;press ganey; At you request; patient services; tray-line; Operations Manager; Food Service; Health-Care
Provides direction for patient meal services at patient care units to ensure customer satisfaction and retention for the Company.
- Directs daily operations of patient meal services at patient care units to ensure employees have appropriate equipment, inventory and resources to perform their jobs and meet goals and deadlines.
- Supervises day-today work activities by delegating authority, assigning, scheduling, and prioritizing activities and monitoring operating standards.
- Establishes operating standards, implements quality improvements and communicates them to employees.
- Performs audits and prepares reports
Basic Education Requirement - Associate's Degree
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.