Senior Director, Global Consumer Insights - Schools

Location US-MD-Gaithersburg | FR-75-Paris
System ID
Relocation Type
Employment Status

Unit Description

Insights that Matter.


Don’t miss out on this opportunity to utilize your marketing and consumer insights expertise to help us better understand opportunities for differentiated service offerings that will positively impact the quality of life of children throughout the world.


As our Senior Director of Global Consumer Insights for our school services segment, you will utilize a variety of methods to source the insight required to allow Sodexo to better understand the needs, aspirations and intent of our clients and consumers. You will have the opportunity to make the most of your expertise in both a strategic and hands on capacity while working closely with our offer development team to help to define offer drivers as well as the best way to communicate offers to build competitive advantage.


Are you the one?

Our ideal candidate will have 7+ years of marketing / insights expertise within a service organization.  The demonstrated ability to deliver results in a highly matrixed, multi-cultural capacity will be required.  Digital marketing and Big Data expertise is a huge plus!


Location and Travel

Ideally, the selected candidate for this role will office out of our Headquarters location in Gaithersburg, MD or Paris, France. Alternately, we would be open to considering qualified candidates in a more virtual capacity.


Approximately 20% travel (international and domestic) will be required.


Sound like the opportunity you’ve been waiting for? Apply TODAY! We look forward to hearing from you!

Position Summary

The  Global Head of Consumer Insights must develop an understanding of Consumer needs in order to identify the opportunities to create value for / improve the Quality of Life of individuals living in our targeted Client organizations based on internal & external data & knowledge his / her team will collect, produce and analyze;  thus contributing to (1) build business cases that will enable the Segment leadership team to pursue the offer development process or not and (2) support the definition of the offer & service requirement briefs  and the validation of these briefs from a Consumer perspective.


Overall, the Global Head of Consumer Insights will contribute to the education of the different Segment teams at Global & Regional levels in understanding the characteristics, expectations, needs & demands of our Consumers.

Qualifications & Requirements

Basic Education Requirement - Bachelor's Degree
Basic Management Experience - 10 years
Basic Functional Experience - 7 years of experience in retail, marketing, or operations

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


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