Food Operations Manager 1

System ID
Food Service
Relocation Type
Yes - According to Grade
Employment Status

Unit Description

There is RELOCATION assistance for this opportunity!


At Sodexo we believe that Quality of Daily Life contributes to the progress of individuals and the performance of organizations. Sodexo designs, manages and delivers comprehensive service solutions through On-site Service Solutions and Motivation Solutions to create an outstanding experience for the people we serve.


Currently, Sodexo has an exciting career opportunity for an experienced Food Service Operations Manager to assist in overseeing the Resident Dining, Retail and Catering services at Rockford College.  Rockford College a private faith based liberal arts college located in Rockford, IL. Total enrollment is under 1500, with a campus board population of approximately 350 on various meal plans in a newly renovated student dining hall.  There is also catering throughout the year, conferences and retail. The board unit and catering will be the focus of this position, although for major events we adopt an 'all hands on deck' approach. The resident dining program is very strong as are all other sources of revenue and the client satisfaction is extremely high.  Our Food Operations Manager will report to the General Manager and will oversee 20-25 Sodexo associates. This position will assume #2 role at the account in case of GM's absence.


The ideal candidate:

  • has previous Food operations management in a larger volume setting;
  • is Computer proficient;
  • demonstrates proven financial acumen/success: Food costs/ labor costs, budgets;
  • is a people person with a strong focus on maintaining positive client and customer interaction;
  • is a multi-tasker, organized, innovative;
  • is an effective leader who can motivate their staff – strong employee engagement through developing, mentoring, training, motivating and encouraging staff to a high level of execution;
  • is customer focused– including providing excellent customer service in a welcoming dining environment.


There is RELOCATION assistance for this opportunity!


About Rockford IL: Rockford is known for various venues of cultural or historical significance, including Anderson Japanese Gardens, Klehm Arboretum, Tinker Swiss Cottage, the BMO Harris Bank Center, the Coronado Theatre, the Laurent House, and the Burpee Museum of Natural History. Its contributions to music are noted in the Mendelssohn Club, the oldest music club in the nation, and performers such as Phantom Regiment and Cheap Trick

Position Summary

Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the Sodexo client contractual agreement.
Key Duties
- Establishes a safe work environment

- Utilizes Sodexo tools and programs to develop client, customer, and staff relationships,  to ensure account retention

- Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes

- Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met

- Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan

- Ensures adherence to all HR standards for Sodexo, client, and  regulatory agencies



Qualifications & Requirements

Basic Education Requirement - Associate's Degree
Basic Management Experience - 2 years
Basic Functional Experience – 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.


Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


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