General Manager 4 - Food

System ID
Food Service
Relocation Type
Yes - According to Grade
Employment Status

Unit Description

Sodexo Leisure is looking for an General Manager 4 to lead our operations at Willow's Buffet inside The Riverwind Casino located south of Norman, OK. The Willow’s Buffet seats over 300 guests offering diverse menu offerings for guests.


Key Responsibilities

  • Handle day-to-day operations including training, scheduling, financial reporting, client relations, and employee development.
  • Real passion for delivering superb guest service, food quality, safety, and providing a positive and professional work environment.

You are/have:

  • Experience in managing large volume food outlets and/or buffets operations
  • Hands-on experience, working with other chef’s/ hourly staff to assure food quality, menu, recipe, techniques & menu developing.
  • Experience with inventory, ordering, safety, staffing, schedule, payroll & food production exp., knowledgeable with food and labor cost
  • Experience hiring, training and leading a team of 50+ employees
  • Flexible Schedule Required for casino environment
  • Familiarity with computer programs, scheduling software, financial & payroll systems, Kronos, E-Vision & Microsoft Office
  • Excellent Customer service oriented, able to go above and beyond for the guest and client, professional and good communication skills
  • Experience creating budgets and running the business accordingly

***Relocation & Bonus Eligible***

Visit Willow's Buffet


Sodexo's Sports and Leisure division specializes in the customer service delivering outstanding food and FM service. Learn more about the exciting venues managed by Sodexo Leisure:  Sodexo Sports & Leisure


Working for Sodexo:

How far will your ambition, talent and dedication take you? Sodexo champions a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful and we remain committed to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee.


We strive to make working for Sodexo a genuinely great experience with benefits to promote your professional, personal and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance … every day.


If you have experience managing food & beverage operations at a Leisure type venue- visitor or cultural destination such as a Museum, Aquarium, Casino, Botanical Gardens, etc.- we want to hear from you!

Position Summary

Directs all contract management service operations at a single account/unit. Plans and supervises special functions. Maintains cash control and payroll records. Hires and trains unit personnel. Maintains customer satisfaction and good public relations. Manages through managers and is accountable for the contract. Senior-most person assigned to a one client account.
Provides local leadership and strategic direction while developing team for new and emerging business solutions that sustain growth in the day to day operations.
Key Duties
- Directs all contract services.
- Oversees management/administrative team who are responsible for special functions, cash control and payroll.
- Customer and client satisfaction
- Drives growth
- Financial management

Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree           

Basic Management Experience - 5 years              

Basic Functional Experience - 5 years

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


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