Sodexo is seeking an Operations Manager 2 Multi Service / Multi - Service Manager at Lawrence Hospital, located in Bronxville, New York. Lawrence is a 280 bed acute care hospital. The ideal candidate will be responsible for daily operations of the housekeeping and patient transport departments. This role will have ongoing direct client interaction. Leadership and relationship building is essential for the success of this role. The ideal candidate for this position will have a working knowledge of Sodexo systems. High energy for a fast paced environment, client engagement and patient satisfaction is essential for the success of this role. This position is a day shift position, with some weekends and holidays. This reports to a General Manager on - site.
Come join Sodexo!
Provides supervision of two or more core services at a client site to ensure client satisfaction and retention. Implements strategies to meet Client and Company objectives and achieve profitable growth. Ensures high customer satisfaction through developing team members and delivering quality services.
- Directs daily operation of two or more core services at a site to ensure employees have appropriate equipment and resources to perform their jobs and meet goals and deadlines.
- Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities and monitoring operating standards.
- Assists in the development of new business service(s) for the client and implements the service program(s).
- Establishes a safe work environment for employees by providing safety-related training and equipment maintenance and by ensuring compliance with Sodexho safety and loss prevention programs and with standards and procedures for the handling and storage of hazardous materials and/or waste and complies with all government regulations.
- Manages the budget by controlling costs (e.g. labor, inventory, equipment, materials), complying with budget requirements and making adjustments when necessary.
- Establishes operating standards, implements quality improvements and communicates them to employees.
- Promotes and supports workplace diversity and inclusion initiatives.
Basic Education Requirement - Bachelor’s Degree
Basic Management Experience - 5 years
Basic Functional Experience - 3 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) services
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.