Retail Manager 2

System ID
Food Service
Relocation Type
Employment Status

Unit Description

Sodexo Health Care Services provides essential food and facilities services to hospitals across the country. We have an exciting career opportunity for a Food Service Retail Manager 2 in Lexington, KY at St Joseph's Hospital.  St Joseph's Hospital is a 240 bed facility with 1 million in retail sales per year.   


Sodexo provides food and nutrition services for patient dining, retail café operations, onsite catering and physicians dining. Our Food Service Retail Manager 2 will be responsible for managing the day to day operations for the onsite café. Your responsibilities will include:

  • Implementing Sodexo retail food programs and practices
  • Ensuring compliance with HACCP and menu systems
  • Build exceptional customer satisfaction
  • Supervise the Doctor's dining area
  • Supervise Catering Services
  • Marketing initiatives for food services
  • Cash management and cash controls
  • Special projects

Position Summary

Responsible for food quality & customer service in an operation that may have branded concepts or other retail offerings. Directs the work of hourly & supervisory food service workers.
Key Duties
- Ensures there is a zero harm mindset for ourselves, our customers, our food & employees.
- Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources.
- Manages cash handling protocols & control procedures according to Sodexo policies.
- Maintains client satisfaction for food quality & customer service.
- Accountable for the execution of service quality by maintaining the highest level of delivery.
- Supervises day-to-day work activities of food service workers. 



Qualifications & Requirements

Basic Education Requirement - High School Diploma or GED or Equivalent
Basic Management Experience - 1 year

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


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