Sodexo is seeking a General Manager 1 for the PATHEON Cafe in Manati, Puerto Rico. Quality and customer service are key at this account. The General Manager will be responsible for overseeing account operations support from café and catering service for breakfast and lunch.
The General Manager will have an active role in managing the daily operations related to finance, cost controls, customer service, and provide strategic leadership to exceed customer and client expectations. The General Manager will lead a team of hourly employees (14-17 FTE's) and will report to the District Manager. The successful candidate needs to have strong financial acumen and possess strong P/L skills in addition to following Sodexo's retail and quality practices. The ideal candidate for this position will have previous experience as a Food Service Manager, Food Service Supervisor or Corporate Cafeteria Manager, and will have catering, corporate dining and contract management experience.
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Directs all contract management service operations at a single account/unit. Plans and supervises special functions. Maintains cash control and payroll records. Hires and trains unit personnel. Maintains customer satisfaction and good public relations. Manages through managers and is accountable for the contract. Senior-most person assigned to a one client account
Provides local leadership and strategic direction while developing team for new and emerging business solutions that sustain growth in the day to day operations.
- Provides team leadership & training
- Controls unit financials
- Directs daily food operations for quality & safety standards
- Supervises day to day activities
- Delegates authority
- Assigns & prioritizes activities
- Monitors operating standards
- Establishes a safe work environment
- Support workplace inclusion activities
Basic Education Requirement - Associate's Degree
Basic Management Experience - 2 years
Basic Functional Experience - 2 years
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.