• Food Service Manager 2

    Location US-MD-TOWSON
    System ID
    Food Service
    Employment Status
  • Unit Description

    At Sodexo we believe that Quality of Daily Life contributes to the progress of individuals and the performance of organizations. We have an exciting career opportunity for a Food Service Manager 2 to join our team at Greater Baltimore Medical Center an acute care medical center located in Towson, MD.


    Is this opportunity right for you?

    At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.


    GBMC is celebrating 50 years of providing unparalleled medical care in Baltimore! The 245 bed acute care medical center is moving toward a patient-centered, evidence-based medicine model where physicians and care teams focus on a patient's overall wellness and long-term care rather than episodic care. To accomplish this, we are making significant investments in health-care information technology (EMR, CPOE) and are building a network of hospital and community-based health-care providers (GBHA) to deliver integrated and coordinated care


    The Food Service Manager will support the Sodexo mission of providing best in class services for the food and nutrition department, supervising a team of 17 employees. Reporting to the General Manager, the Food Production Manager will be responsible for:

    • Ensuring excellence in service quality and operational outcomes
    • Direct and participate in daily food operations utilizing FMS
    • Superior communication skills fostering rapport, building trust and addressing feedback
    • Strong organizational skills with an emphasis on time management
    • Developing and engaging front-line staff
    • Food safety and sanitation compliance
    • Daily interaction with patients and clinical staff to ensure overall patient satisfaction
    • Inventory management and procurement
    • Ensuring and driving efforts for Gold Check Standards

    This is a unique opportunity for a food service professional ready to grow their career in a Food Production Manager role. Successful candidates will have prior food service supervisory experience, strong computer skills and have a background in food service management in a health care environment.


    At Sodexo Health Care, patients are the heart of everything we do and we strive to make working for our company a great experience. We offer a wide array of employee benefits aimed at improving the quality of daily life for all of our employees. Take a sneak peek at how Sodexo can contribute to your well-being: http://bit.ly/yPf9G.

    Position Summary

    Provides supervision for multi-functional food service areas at an account/unit to ensure client satisfaction and retention for the Company.  Contributes to account revenue and operating profit through the implementation of Sodexo programs while executing against Standard Operating Procedures.
    Key Duties
    - Maintains and develops client relationships and customer satisfaction for multi-functional food service areas to ensure account retention and positive public relations
    - Establishes and maintains a safe work environment
    - Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities and monitoring operating standards
    - Utilizes Sodexo resources and programs to ensure operating standards and regulatory requirements are met and employees have the necessary equipment and inventory
    - Manages by providing positive and constructive feedback to employees in order to reward, coach, correct and motivate in order drive a high-level of employee engagement



    Qualifications & Requirements

    Basic Education Requirement - High School Diploma, GED or equivalent     

    Basic Management Experience - 1 year 

    Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


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