Food Operations Manager 1

System ID
Food Service
Relocation Type
Employment Status

Unit Description

Serve happiness/wellness as you create an environment that feels more like home.


Sodexo currently has a job opening for an enthusiastic Food Operations Manager 1, to join our team at Walnut Hill School of the Arts located in Natick, MA. This is a small private independent boarding and day high school offering a transformational educational experience designed for student artists in grades 9–12.  Like the school itself, our dining program focuses on creativity, variety and engagement to support the overall school experience. The Operations Manager will have a very high level of client and customer interaction. In this highly customized dining program, we offer a variety of authentic global cuisine, dietary accommodations, sustainability initiatives and catering, including high end catering functions.  The Food Operations Manager  will report directly to the General Manager and be accountable for the oversight of all food service and a very high level of catering.


The selected candidate will experience true growth at the Walnut Hill School for the Arts with a strong leadership team.

  • Mentor program to promote upward mobility into General Management Position
  • Excellent client/account to develop career goals
  • Collaboration opportunity with performing artists to use candidates’ creativity skills to the highest potential
  • Passion for culinary arts working with performing artists
  • Executive Chefs with front of house experience, with desire to move into GM track encouraged to apply

 The ideal candidate will have experience with very high end catering.


The successful candidate will:

  • Have oversight of day-to-day operations
  • Deliver high quality food service
  • Achieve company and client financial targets and goals
  • Develop and maintain client and customer relationships
  • Develop strategic plans
  • Create a positive environment
  • Ensure Sodexo standards are met

Is this opportunity right for you? We are looking for candidates who: 

  • Have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively
  • Have culinary production experience and a strong background in safety and sanitation compliance
  • Can manage multiple priorities, demonstrate professional communication skills and passion for a high level of customer service
  • Prioritize tasks and exhibit flexibility to take on additional responsibilities as needed
  • Demonstrate working knowledge of Sodexo Food Management Systems (FMS & DRIVE) The Market Connection (TMC) and is proficient in computer skills and report management experience preferred for internal candidates.

Learn more about Walnut Hill School for the Arts

Learn more about Sodexo’s Benefits 

Not the job for you?
We offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs

Working for Sodexo:
At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.




Position Summary

Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the Sodexo client contractual agreement.
Key Duties
- Establishes a safe work environment

- Utilizes Sodexo tools and programs to develop client, customer, and staff relationships,  to ensure account retention

- Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes

- Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met

- Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan

- Ensures adherence to all HR standards for Sodexo, client, and  regulatory agencies



Qualifications & Requirements

Basic Education Requirement - Associate's Degree or equivalent experience
Basic Management Experience - 2 years
Basic Functional Experience – 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.


Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


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