Environmental Services / Custodial Manager 1

Location US-CA-RIVERSIDE
System ID
725404
Category
Environmental Services / Custodial
Relocation Type
No
Employment Status
Full-Time

Unit Description

 

Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day.

 

Sodexo is seeking a Custodial/ Environmental Services Manager for Riverside Community Hospital, located in Riverside, CA overseeing a team of 25.  This role will manage a mid-shift schedule (10:00am- 7:00pm), working every third weekend.  Our Sodexo Healthcare Environmental Services/Housekeeping teams work to direct housekeeping operations at healthcare client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Healthcare, patients are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience. This position will report to a General Manager on - site.

 

Founded in 1901, this is a 478 licensed bed, full-service acute care hospital in the heart of the Inland Empire.  RCH has been recognized as a Top Performing Hospital and has invested in a new campus expansion project that includes a new 7 story patient tower, 3 story medical office building, and a recently completed 5 level parking garage.  With over 500 physicians on staff, representing over 200 specialties and over 2,500 employees, Riverside Community Hospital is an Inland Empire leader in providing advanced, comprehensive health care to the Inland region.  RCH houses the largest Emergency Room and Level I Trauma Center in the Inland Empire at 62 beds. RCH is one of Riverside County’s only STEMI receiving centers and is a fully accredited Chest Pain Center along with being an accredited Comprehensive Stroke receiving center.  Centers of Excellence include the HeartCare Institute, offering invasive and non-invasive cardiac procedures, Center of Excellence for Surgical Weight Loss, the Comprehensive Transplant Program and a Level III Neonatal Intensive Care Unit.


The successful candidate will:

  • be responsible for driving client and patient satisfaction scores;
  • provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;
  • work with the Environment of Care Committee and Infection Prevention Director;
  • effectively manages the Unit Operating System; and/or
  • support a diverse and inclusive workforce.

Is this opportunity right for you? We are looking for candidates who:

  • have experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system;
  • have experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred;
  • possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;
  • can analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;
  • have experience effectively managing projects within agreed upon timelines;
  • are results and safety driven;
  • have in-depth knowledge of housekeeping systems and procedures;
  • have experience with vendor and contract management, as well as union and contract negotiations;
  • have experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;
  • have 1-3 years previous custodial / housekeeping or similar management experience., in a hospital, healthcare experience preferred but not required

 

Learn more about Sodexo’s Benefits 

 

 

Working for Sodexo:
How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.  Apply today!

 

 

 

Position Summary

Provides management oversight for Environmental Services non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service Programs. Ensures Sodexo Operating Standards for Environmental Service are in place as required to consistently meet all company, client, and regulatory requirements. Responsible for non-exempt work force planning through effective scheduling, development of daily work flow assignments, training and development, and monitoring for compliance to the plan.
Key Duties
-Establishes a safe work environment for clients, customers and staff by ensuring equipment safety and compliance with Sodexo safety and loss prevention programs and by providing safety-related training and equipment inventory maintenance.
-Provide leadership and direction to non-exempt employees
-Coordinate/conduct employee training
-Administer Human Resource processes (hiring, performance reviews, constructive counseling, prepare work schedules, payroll, etc.)
-Interact with outside vendors
-Ensure Sodexo Operating Standards for Environmental Service are in place and consistently met.
-Develop/implement action plans for improvement in compliance with Sodexo Operating Standards as identified.
-Reviews and maintains assigned areas of the Sodexo/Client budget commitments.

 

 

Qualifications & Requirements

Basic Education Requirement - High School Diploma, GED or equivalent

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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