• Environmental Services / Custodial Operations Manager 2

    Location US-MO-SAINT LOUIS
    System ID
    Environmental Services / Custodial
    Relocation Type
    Employment Status
  • Unit Description

    Join our growing team in Saint Louis, MO!


    Sodexo’s Healthcare division is hiring an Environmental Services/Custodial Operations Manager 2 to provide management support to our client, SSM Health, a multi-institutional not-for-profit health system serving the comprehensive health needs of communities across the Midwest (Wisconsin, Oklahoma, Illinois, and Missouri). This position will be based at our accounts near Saint Louis, MO. The successful candidate MUST be willing to travel and work various shifts including some weekends and holidays.


    This is a Regional Operations Support (ROS) position that will provide support and will be based upon the current needs of the business. This Operations Manager will report to a District Manager and Area General Manager and have the opportunity to build relationships with Directors at multiple accounts in the region. This position will be involved in quality assurance, training, project work and all aspects of customer and patient satisfaction.


    Our ideal candidate will have prior ES/Custodial Management experience in a health care/hospital environment. 

    Exceptional communication, interpersonal, and technical skills are necessary. Sodexo experience is a plus.

    • The position time-line is up to 1 year for internals and externals, however, it could lead to a permanent position at any time.
    • Sodexo will reimburse all travel expenses.


    Sodexo offers a competitive salary, paid training, extensive education and continuous learning opportunities, and a comprehensive benefits package designed with work-life balance in mind that includes 3 weeks of vacation starting the first year of employment.


    Position Summary

    Provides management oversight for Environmental Services exempt and non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service Programs. Ensures Environmental Service programs are in place and functioning according to design to consistently meet all company, client and regulatory requirements.

    Key Duties
    -Establishes a safe work environment for clients, customers and staff by ensuring equipment safety and compliance with Sodexho safety and loss prevention programs and by providing safety-related training and equipment inventory and maintenance.

    -Assumes GM responsibilities and authority in his or her absence

    -Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring compliance to operating standards.

    -Ensures compliance with application of all Sodexo Quality Assurance and Regulatory standards within the contractually agreed upon scope of services.

    -Establish and/or adhere to defined operating standards, develops and implements quality improvements and ensures direct reports and staff adhere to the standards and expectations.

    -Assists with Management of Environmental Service budget by ensuring full compliance to established operating standards, monitoring costs (e.g. labor, inventory, equipment, and material), and taking corrective action as needed.


    Qualifications & Requirements

    Basic Education Requirement - Associate's Degree
    Basic Management Experience - 2 years
    Basic Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services

    Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


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