Sodexo is seeking an Environmental Services/Custodial Manager 1 for a healthcare account in Riverside Hospital. Riverside Regional Medical Center is a 450 bed hospital located in Newport News, VA. The work environment is fast paced so critical thinking skills and the ability to communicate effectively at high level is vital. Strong knowledge of floor care is recommended for this position. Newport News is near Norfolk, Va and hour from Richmond. This is a 3rd shift position.
The Housekeeping Custodial Manager job will transition, lead, develop and train a team of 20-25 FTEs with an emphasis on client satisfaction at all times. The ideal candidate for this position will have solid knowledge of Sodexo ES Systems and processes including FOSS, CARES, ENGAGE, TRAKKAR, UOS, Gold Check and Black Light inspections. High energy for fast paced environment. Must have a proven track record in driving 3rd party patient satisfaction outcomes, HCAHP scores and employee engagement. This is a fast paced environment and critical thinking skills are a must.
Provides management oversight for Environmental Services non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service Programs. Ensures Sodexo Operating Standards for Environmental Service are in place as required to consistently meet all company, client, and regulatory requirements. Responsible for non-exempt work force planning through effective scheduling, development of daily work flow assignments, training and development, and monitoring for compliance to the plan.
-Establishes a safe work environment for clients, customers and staff by ensuring equipment safety and compliance with Sodexho safety and loss prevention programs and by providing safety-related training and equipment inventory maintenance.
-Provide leadership and direction to non-exempt employees
-Coordinate/conduct employee training
-Administer Human Resource processes (hiring, performance reviews, constructive counseling, prepare work schedules, payroll, etc.)
-Interact with outside vendors
-Ensure Sodexo Operating Standards for Environmental Service are in place and consistently met.
-Develop/implement action plans for improvement in compliance with Sodexo Operating Standards as identified.
-Reviews and maintains assigned areas of the Sodexo/Client budget commitments.
Basic Education Requirement - High School Diploma, GED or equivalent
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.