Patient Services Manager 2

Location US-MD-BALTIMORE
System ID
731694
Category
Food Service
Relocation Type
No
Employment Status
Full-Time

Unit Description

Do you have a passion for helping others?

 

Sodexo is looking for a Patient Services Manager to join a fast paced account within Medstar Health System. MedStar Union Memorial is known as one of the best hospitals for orthopedic health in the nation. It is a not-for-profit, acute care teaching hospital with 300 beds.

 

 

Is this opportunity right for you?

At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.

 

The Patient Services Manager 2 will:

  • have oversight of day-to-day operations;
  • perform tray and cart assessment to ensure food quality, presentation, correct portioning and meal accuracy;
  • be a hands-on manager providing direct support to the operation;
  • lead patient floor rounding, cart checks and driving patient engagement and patient satisfaction;
  • develop and maintain client and customer relationships;
  • ensure Sodexo Standards are met. 

The ideal candidate:

  • has a work history demonstrating strong leadership skills, as well as previous supervisory experience and the ability to work collaboratively;
  • has an eye for details and a strong background in food safety and sanitation compliance;
  • has the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service.

Learn more about Sodexo’s Benefits

 

Not the job for you?

We offer Food Service Management and Patient Services positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.

 

Position Summary

Provides direction for patient meal services at patient care units to ensure customer satisfaction and retention for the Company.
Key Duties
- Directs daily operations of patient meal services at patient care units to ensure employees have appropriate equipment, inventory and resources to perform their jobs and meet goals and deadlines.

- Supervises day-today work activities by delegating authority, assigning, scheduling, and prioritizing activities and monitoring operating standards.

- Establishes operating standards, implements quality improvements and communicates them to employees.

- Performs audits and prepares reports.
 


 

 

 

Qualifications & Requirements

Basic Education Requirement - Associate's Degree or equivalent experience
Basic Management Experience - 2 years
Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.


Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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