Sodexo is seeking a Patient Services Manager for Memorial Herman The Woodlands in Spring, TX. Memorial Hermann The Woodlands is a 351-private bed, full-service, acute care facility that brings together the ultimate in healthcare technology, expertise and healing for families in south Montgomery County, north Harris County and surrounding communities.
This position will have oversight of Sodexo's AYR room service program which includes 40+ hourly employees. The Woodland is growing and will include 2 new patient floors in the coming months.
Responsibilities will include: At Your Request patient feeding program, overseeing the diet office, tray passers and kitchen production with emphasis on overall patient satisfaction.
The successful candidate will have Healthcare experience and a passion for a high level of customer service.
Provides direction for patient meal services at patient care units to ensure customer satisfaction and retention for the Company.
- Directs daily operations of patient meal services at patient care units to ensure employees have appropriate equipment, inventory and resources to perform their jobs and meet goals and deadlines.
- Supervises day-today work activities by delegating authority, assigning, scheduling, and prioritizing activities and monitoring operating standards.
- Establishes operating standards, implements quality improvements and communicates them to employees.
- Performs audits and prepares reports.
Basic Education Requirement - Associate's Degree
Basic Management Experience - 2 years
Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.