• Retail Manager 2

    Location US-GA-ATHENS
    System ID
    73898
    Category
    Food Service
    Relocation Type
    No
    Employment Status
    Full-Time
  • Unit Description

    Sodexo currently has an opportunity for a Retail Manager 2 to join our food services team at St. Mary's Healthcare, a 160-bed acute care facility located in Athens, GA.  

     

    In this highly visible role, The Retail Manager will oversee the day-to-day operations of, a free standing full-service cafeteria featuring "Fresh Inspirations" and multi-stations. We are seeking a high energetic manager to guide staff, respond to customer needs and strive toward serving quality meals in a clean fresh environment.

     

    Additional Job Responsibilities Include:

    • Continue to innovate the retail offerings at this account to follow health and wellness oriented food and culinary trends.
    • Provide the customer with a consistent quality experience.
    • Maintain cash control and payroll records, as well as inventory, and purchasing.
    • Monitor and report on the unit retail budget annually, as well as all other reporting including labor and sales reporting for this high-volume retail location.
    • Management, team-building and scheduling of 15 employees.
    • Ensure high quality customer satisfaction.
    • Ensure compliance to food safety, sanitation and overall workplace safety standards.
    • Drive sales, revenue, customer and client satisfaction. 

    Working for Sodexo in Healthcare allows you to offer patients, healthcare professionals and caregivers around the world the best healthcare experience possible while influencing patient satisfaction, as well as cost reduction and increased productivity for our clients. Sodexo’s unique CARES culture develops a dynamic atmosphere where employees are respected, turnover is low and career growth opportunities are created from within. 

     

    How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee. 

     

    We strive to make working for Sodexo a genuinely great experience with benefits to promote your professional, personal and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance … every day.

    Position Summary

    Responsible for food quality & customer service in an operation that may have branded concepts or other retail offerings. Directs the work of hourly & supervisory food service workers.
    Key Duties
    - Ensures there is a zero harm mindset for ourselves, our customers, our food & employees.
    - Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources.
    - Manages cash handling protocols & control procedures according to Sodexo policies.
    - Maintains client satisfaction for food quality & customer service.
    - Accountable for the execution of service quality by maintaining the highest level of delivery.
    - Supervises day-to-day work activities of food service workers. 
     

     

     

    Qualifications & Requirements

    Basic Education Requirement - High School Diploma or GED or Equivalent
    Basic Management Experience - 1 year

    Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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