Food Operations Manager 1

Location US-MO-SAINT LOUIS
System ID
740155
Category
Food Service
Relocation Type
No
Employment Status
Full-Time

Unit Description

Patient satisfaction drives you towards success. Knowing you made a difference motivates your personal satisfaction.

 

Sodexo is seeking an energetic, self-motivated individual with a passion and drive for exceptional customer service to fill a Food Operations Manager position at the new St. Louis University Hospital. A 356 bed, level-one trauma center in St. Louis, Missouri. If you are an experienced leader in café retail with a strong operational background, who will take initiative to drive outcomes, has had success in a union environment, driving employee engagement and the customer experience this position is for you.

 

The successful candidate will:

  • have oversight of day-to-day operations;
  • successfully coordinate all required tasks through subordinate managers, supervisors and frontline staff;
  • deliver high quality food services including retail, catering and patient meal management operations;
  • achieve company and client financial targets and goals; 
  • develop and maintain client and customer relationships (i.e., comfortable in c-suite settings where communication skills are imperative when serving as top level site management)
  • develop strategic plans;
  • ensure HACCP, regulatory and standards compliance;
  • have daily interaction with patients, their families and clinical team to ensure patient satisfaction;
  • create a positive environment; and/or
  • ensure Sodexo standards are met. 

Is this opportunity right for you? We are looking for candidates who: 

 

  • have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively; 
  • have culinary production experience and a strong background in safety and sanitation compliance; 
  • can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service; 
  • are enthusiastic and confident;
  • ability to drive employee success to enhance the value of the food and nutrition team; I
  • prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and/or
  • demonstrate working knowledge of Sodexo Food Management System (FMS) The Market Connection (TMC), Sodexo Menu Graphics (SMG), Catetrax and is proficient in computer skills and report management experience. This is only for internal candidates as external candidates won’t have this knowledge

 

Learn more about SSM Health Saint Louis University Hospital at https://www.ssmhealth.com/locations/saint-louis-university-hospital

 

Learn more about Sodexo’s Benefits 

 

Not the job for you?

We offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.

 

Working for Sodexo:

At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.

Position Summary

Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the Sodexo client contractual agreement.
Key Duties
- Establishes a safe work environment

- Utilizes Sodexo tools and programs to develop client, customer, and staff relationships,  to ensure account retention

- Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes

- Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met

- Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan

- Ensures adherence to all HR standards for Sodexo, client, and  regulatory agencies.

Qualifications & Requirements

Basic Education Requirement - Associate's Degree or equivalent experience
Basic Management Experience - 2 years
Basic Functional Experience – 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

 

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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