• Retail Manager 2

    Location US-AR-LITTLE ROCK
    System ID
    74703
    Category
    Food Service
    Relocation Type
    No
    Employment Status
    Full-Time
  • Unit Description

    Sodexo currently has an opportunity for a Retail Manager 2 to join our food services team at Baptist Health located in Little Rock, AR. With 800 patient beds, Baptist Hospital is the flagship hospital of the Health System. This unit offers 'At Your Request' Room Service, a large retail operation that generates several million in sales annually and high volume/high end catering.  Will be responsible for main cafeteria as well as 5 additional retail outlets throughout the facility.

     

    The Retail Manager 2 will drive retail standards and customer satisfaction. The ideal candidate will be an experienced food service leader who demonstrates an excellent customer focus and exceptional process and systems skills. This position will assist in the continued planning and execution of Sodexo programs and systems into this high volume retail area.  We are seeking a high energetic manager to guide staff, respond to customer needs and strive toward serving quality meals in a clean fresh environment.  This position will also assist with implementing menus, special events, and insures a stellar food experience to our guests and staff.

                                                                                                                                                                                         

    Responsibilities will include but not limited to:

    • Cash handling/management
    • Working with unit financial reporting/budgets
    • Training & development of staff
    • Direct customer and client interaction
    • HR functions (recruiting, interviewing, disciplinary)
    • Ensuring quality standards and compliance with HACCP guidelines
    • Supervision of client employees
    • Employee engagement

     

    Is this opportunity right for you?

    At Sodexo, you will find the ingredients for a great career in food service management specializing in Retail Management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.

     

    Are you the experienced food service manager we’re seeking?

     

    We are looking for candidates who will manage:

    • frontline staff;
    • cash handing process;
    • department HACCP and safety programs for regulatory compliance;
    • frontline training programs;
    • opening and closing the operation; and
    • daily operation standards.

     

    The ideal candidate will have the following:

    • Strong leadership and communication skills
    • Proven client relationship skills
    • Successful customer service skills

      

    Working for Sodexo:

    How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee.

     

    We strive to make working for Sodexo a genuinely great experience with benefits to promote your professional, personal and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance … every day. 

     

    Apply Now!

    Are you ready to start your Sodexo career? Apply now!

     

    Not the job for you?

    At Sodexo, we offer Food Service Management and Retail Management positions in a variety of business segments, including Corporate, Schools, Universities, Energy and Resources, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. See more Food Service Management jobs here.

    Position Summary

    Responsible for food quality & customer service in an operation that may have branded concepts or other retail offerings. Directs the work of hourly & supervisory food service workers.
    Key Duties
    - Ensures there is a zero harm mindset for ourselves, our customers, our food & employees.
    - Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources.
    - Manages cash handling protocols & control procedures according to Sodexo policies.
    - Maintains client satisfaction for food quality & customer service.
    - Accountable for the execution of service quality by maintaining the highest level of delivery.
    - Supervises day-to-day work activities of food service workers. 
     

     

     

    Qualifications & Requirements

    Basic Education Requirement - High School Diploma or GED or Equivalent
    Basic Management Experience - 1 year

    Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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