• Food Operations Manager 2

    Location US-MA-BROCKTON
    System ID
    75445
    Category
    Food Service
    Relocation Type
    No
    Employment Status
    Full-Time
  • Unit Description

     

    Sodexo is seeking a Food Operations Manager 2 for a food account located in Brockton, MA - 20 minutes south of Boston. Good Samaritan Medical Center is a 241 bed hospital, committed to providing quality care and excellent service. This account is a fast paced, high volume food service department focused on achieving patient satisfaction with Sodexo's At Your Request Room Service Program. Additionally, this account is committed to employee engagement and increased collaboration with patient cares units.  #LI 

     

    Is this opportunity right for you?

    The ideal candidate has strong relationship building abilities and is successful at managing multiple priorities. Your success will be measured by improved customer satisfaction, patient satisfaction and employee engagement. 

     

    At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.

     

    Key Responsibilities:

    • Oversight of day-to-day operations
    • Delivering high quality food service
    • Achieving company and client financial targets and goals
    • Developing and maintaining client and customer relationships
    • Ensuring Sodexo Standards

    Careers in Health Care Services:

    Working for Sodexo in Health Care allows you to offer patients, health care professionals and caregivers around the world the best health care experience possible while influencing patient satisfaction, as well as cost reduction and increased productivity for our clients. Sodexo’s unique CARES culture develops a dynamic atmosphere where employees are respected, turnover is low and career growth opportunities are created from within.

     

    Click here to learn more about Sodexo Health Care

     

    We welcome you to join our team with this career opportunity.

     

    Sodexo is proud to be leading the charge toward change in areas including sustainability, diversity and inclusion, wellness, and fighting hunger.

     

    Connect with this recruiter on LinkedIn or Twitter.  Please visit our Network with Us page and consider signing up for our Career Connections eNewsletter.  Connect with Sodexo Recruiters on LinkedIn.

     

    Connect, Search and Apply all on the go with the Sodexo Jobs App! Available for smart phones and BlackBerry devices.

    Position Summary

    Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the Sodexo client contractual agreement.
    Key Duties
    - Establishes a safe work environment

    - Utilizes Sodexo tools and programs to develop client, customer, and staff relationships,  to ensure account retention

    - Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes

    - Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met

    - Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan

    - Ensures adherence to all HR standards for Sodexo, client, and  regulatory agencies
     

     

     

    Qualifications & Requirements

    Basic Education Requirement - Associate's Degree
    Basic Management Experience - 2 years
    Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.


    Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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