• General Manager 3 - Food

    Location US-OH-KETTERING
    System ID
    Food Service
    Relocation Type
    Employment Status
  • Unit Description

    Sodexo is seeking a Food General Manager 3 for our Corporate Services account, Synchrony in Kettering, Ohio (close to both Dayton and Cincinnati).  This manager will be responsible for oversight of the full dining program (totaling $1M in managed volume) at a corporate headquarters that offers breakfast, lunch, catering and Micro Markets to a large campus population.  This account is part of a larger, multi-state contract.  This General Manager will have total oversight of two locations on campus and management responsibilities will also include the leadership and development of 10 Sodexo-paid, non-union frontline (hourly) employees. 


    Catering (which comprises 125K of the total managed volume) is a key deliverable and expectations are at a high premium for the customers and clients we serve. Services range from standard breakfast/lunch/coffee drop-offs to high-end, elegant functions and receptions. 


    The ideal candidate will need to be focused on food, marketing, retail standards and physical safety while managing a high-quality food program. Being detailed-oriented, well-organized, and having proven communication skills (written and verbal) along with possessing strong planning skills are critical to the success of the position. 


    While this is predominantly a Monday through Friday position with a typical 6:00 am start, some flexibility to work evenings, weekends and holidays will be needed.


    The ideal candidate for this position will: 

    • provide STELLAR customer service (and this manager will have daily contact with multiple clients including corporate executives)
    • have strong financial acumen and can drive financial stability in a new account
    • multi-task, lead by example and direct employees in a fast-paced environment
    • be extremely innovative, particularly in the areas of culinary and health and wellness offerings
    • Be adept at leading through change
    • work well with others and be flexible

    Sodexo Corporate Environments - Click HERE to read more


    Sodexo - A world leader in Food and Facilities Management Serviceshttp://www.sodexousa.com/usen/careers/careers.aspx 


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    Position Summary

    Directs all contract management service operations at a single account/unit. Plans and supervises special functions. Maintains cash control and payroll records. Hires and trains unit personnel. Maintains customer satisfaction and good public relations. Manages through managers and is accountable for the contract. Senior-most person assigned to a one client account
    Provides local leadership and strategic direction while developing team for new and emerging business solutions that sustain growth in the day to day operations.
    Key Duties
    - Provides team leadership & training
    - Controls unit financials
    - Directs daily food operations for quality & safety standards
    - Supervises day to day activities
    - Delegates authority
    - Assigns & prioritizes activities
    - Monitors operating standards
    - Establishes a safe work environment
    - Support workplace inclusion activities

    Qualifications & Requirements

    Basic Education Requirement - Bachelor's Degree
    Basic Management Experience - 3 years
    Basic Functional Experience - 3 years

    Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


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