Director 5 - Environmental Services / Custodial

Location US-CA-GLENDALE
System ID
764507
Category
Environmental Services / Custodial
Relocation Type
No
Employment Status
Full-Time

Unit Description

 

Sodexo is hiring a passionate Director 5 - Environmental Services at our long term client, Glendale Adventist Medical Center, located in Glendale, CA.  This acute care hospital has 515 beds and and has been recognized at state and national levels.  This position will have oversight of 5 Sodexo Managers and a team of ~150 hourly employees. 

 

Job Responsibilities include:

  • Oversees all day to day operations for Environmental Services, Linen and Patient Transportation; Successfully motivates and manages team in a fast paced environment;
  • Integrates fully within our client’s organization, becoming a trusted advisor;
  • Budget management; ensures that financial targets are achieved;
  • Regulatory compliance and safety;
  • Works to achieve continuous improvement in patient satisfaction/experience scores;
  • Driving employee and customer engagement.

 

Are you the experienced Director we are seeking?

  • You have in-depth knowledge of Sodexo ES systems and processes including TRAKKAR, UOS, Gold Check, ENGAGE and black light inspections;
  • You have proven experience driving high patient satisfaction scores along with employee and customer engagement;
  • You have proven experience managing and executing multiple priorities, and managing multiple long-standing projects;
  • You have the ability to multitask in a high volume, fast paced healthcare environment;
  • Employees in Healthcare and Seniors are required to be fully vaccinated as a term and condition of employment at Sodexo no later than February 28, 2022, absent a legally required exception, and are required to report their vaccination status and upload proof of vaccination via an online portal. 
    • After February 28, you must be fully vaccinated before you can start work. Fully vaccinated by February 28 means:
      • Obtain the first dose of a two-dose vaccine no later than January 27, 2022; and the second dose no later than February 28, 2022; or
      • Obtain one dose of a single-dose vaccine no later than January 27, 2022

Position Summary

Provides local account leadership and strategic direction to the on-site Environmental Service exempt and non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service programs. Directs business practices in order to uphold Company mission and values and commitments made in the Sodexo/Client contractual agreement.
Key Duties
- Establishes safe work environment for clients/ customers/staff.
- Executes strategic plan in alignment with the scope of service, Sodexo mission & values within our contractual agreement
- Fully implement and adhere to the Sodexo Clients for Life process
- Provides team leadership and direction by ensuring cohesiveness among the activities of subordinates to achieve planned outcomes.
- Ensures compliance with consistency of application of all Sodexo Quality Assurance/Quality Improvement and Regulatory standards within the contractually agreed upon scope of services.
- Ensures full administration of and adherence to all regulatory, Sodexo, Client, and Regulatory Human Resource standards and requirements
- Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring compliance to operating standards.
- Develops, administers, and monitors Sodexo and/or Client budget performance. Develops action plans to ensure performance is in accordance with strategic initiatives and client commitments.
- Develops and utilizes performance metrics to assist with problem analysis, and development of action plans and solutions
- Facilitates ongoing effective communications with direct reports, frontline staff, Clients, Customers, and Sodexo Leadership
- Oversees major repairs and renovation projects by identifying and managing vendors/contractors, including bid process, contract compliance and vendor/contractor performance

 

 

Qualifications & Requirements

Basic Education Requirement - Bachelor's Degree or equivalent experience
Basic Management Experience - 5 years
Basic Functional Experience - 5 years of work experience in housekeeping or custodial services

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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