• Food Operations Manager 3

    System ID
    Food Service
    Relocation Type
    Employment Status
  • Unit Description

    Sodexo is seeking a Food Operations Manager 3 to join our team at Bridgeport Hospital a 386 bed acute care hospital located in Bridgeport, CT.  Bridgeport Hospital is part of the Yale New Haven Healthcare System. 


    The Food Operations Manager will report directly to the General Manager and will be responsible for managing 5 managers as well as aspects of the food production process for retail food service, patient meal service and catering.   


    The ideal candidate will be a hands-on manager bringing enthusiasm and confidence along with a strong ability to drive employee success and enhance the value of the food and nutrition team.  


    Ideal candidates will have the following experience: 

    • Prior management level experience in a Hospital environment.
    • Exceptional customer focus.
    • Proven leadership skills. 
    • Exceptional financial acumen and ability to meet financial objectives.
    • Demonstrated ability to build and maintain strong client relationships.
    • Prior experience managing a food and nutrition department.
    • Solid record of achieving best in class customer satisfaction scores.
    • Servsafe certified as well as working knowledge of HACCP and experience with Health and Safety audits.
    • Experience with Sodexo software systems and tools.  


     Typical shift is 11a-8p with  every 5th weekend rotation  (weekend typical shift is  typically 8a-5p)

    Position Summary

    Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the Sodexo client contractual agreement.
    Key Duties
    - Establishes a safe work environment

    - Assumes General Manager’s (GM) responsibilities and authority in his/her absence

    - Utilizes Sodexo tools and programs to develop client, customer, and staff relationships,  to ensure account retention

    - Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes

    - Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met

    - Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan

    - Ensures adherence to all HR standards for Sodexo, client, and  regulatory agencies



    Qualifications & Requirements

    Basic Education Requirement - Bachelor’s Degree 

    Basic Management Experience - 3 years   

    Basic Functional Experience - 3 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

    Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


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