Sodexo is currently searching for a Client Relations Executive. This position will be located in the central to western United States ideally in Dallas, Denver, or Houston. This position will work from a home office.
The Client Relations Executive is a client facing role and utilizes the Clients for Life process and is a dedicated retention resource that supports profitable growth through client retention and achievement of company objectives
Responsibilities include instilling and embedding the Clients for Life tools and processes with operators, providing fundamental education and training, conducting client interviews for existing and former clients, collaborating with operations and sales teams in order to drive a organizational competitiveness, successful account retention and support of effective and timely development of action plans resulting from client feedback from business reviews.
The Client Relations Executive (CRE) functions independent from sales and operations, utilizing the Clients for Life® (CFL) process in client facing capacity to support profitable growth through client retention and achievement of Ambition 2025 objectives.
-The CRE utilizes the standardized CFL process to ensure a consistent approach to client retention throughout all segments of the business. Responsibilities include providing fundamental education and training, conducting client interviews for existing/former clients, coaching initiatives with operations and sales teams in order to drive organizational competitiveness, supports effective and timely development of action plans resulting from client perceptions learned during the client interview process and affirms key cornerstones of the client relations processes are actively utilized.
-The Client Relations Executive key function is to champion the basic fundamentals of driving a proactive and vibrant client centric culture for dimension operators across the North America Region.
Basic Education Requirement - Bachelor’s Degree
Basic Management Experience - 7 years
Basic Functional Experience - 7 years experience in long-cycle strategic sales, or a related field.
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.