Sodexo is seeking an experienced Starbucks Retail Manager 3 to join our highly skilled team at Loyola Marymount University in sunny Los Angeles CA. The Starbucks Retail Manager will be directly in charge of operating the Starbuck's store on campus. LMU is a prestigious showcase venue in dining, National Brand and Sodexo Brand concepts. This successful Retail Manager will be joining a team of talented professionals in a very fast paced & high energy environment. Beginning fall 2018, this operation will transform and have increased volume. This position is a very "hands on" role - interacting and coordinating with BOH staff as well, flexibility with schedule is important.
The Starbucks Retail Manager will
We are seeking:
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Responsible for food quality & customer service in an operation that may have branded concepts or other retail offerings. Directs the work of hourly and supervisory food service workers, as well as other managers.
- Ensures there is a zero harm mindset for ourselves, our customers, our food & employees.
- Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources.
- Manages cash handling protocols & control procedures according to Sodexo policies.
- Maintains client satisfaction for food quality & customer service.
- Accountable for the execution of service quality by maintaining the highest level of delivery.
- Supervises day-to-day work activities of food service workers, supervisors & managers.
Basic Education Requirement - Associate's Degree
Basic Management Experience - 2 years
Basic Functional Experience – 1 year of work experience in concessions, retail sales, or store operations
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.