At Sodexo we believe that Quality of Daily Life contributes to the progress of individuals and the performance of organizations. Sodexo designs, manages and delivers comprehensive service solutions to create an outstanding experience for the people we serve.
Sodexo is seeking a results driven, highly motivated Food Operations Manager 2 to join our food services healthcare team at The University of Maryland St. Joseph Medical Center in Towson, MD.
The Operations Manager will report directly to the General Manager and will be responsible for day to day oversight of retail, patient food service satisfaction, and the operational effectiveness at the unit. The University of Maryland St. Joseph Medical Center is a acute care 247 bed Catholic hospital in Towson, Md. with 70 union hourly employees and 5 managers. Account currently has Expressly For You, a beautiful retail outlet, and catering. Candidate should have a strong retail background with experience in patient services, catering, and production. Union experience is a plus.
Additional Job Responsibilities include:
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Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the Sodexo client contractual agreement.
- Establishes a safe work environment
- Utilizes Sodexo tools and programs to develop client, customer, and staff relationships, to ensure account retention
- Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes
- Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met
- Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan
- Ensures adherence to all HR standards for Sodexo, client, and regulatory agencies
Basic Education Requirement - Associate's Degree
Basic Management Experience - 2 years
Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.