• Food Operations Manager 2

    Location US-TX-SAN ANTONIO
    System ID
    Food Service
    Relocation Type
    Employment Status
  • Unit Description

    Sodexo is seeking a Food Operations Manager 2 at Methodist Speicalty and Transplant a 350 bed hospital in San Antonio, TX.


    Is this opportunity right for you?

    At Sodexo, you will find the ingredients for a great career in food service management specializing in Patient Services. With benefits including schedules that support work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s rare in the hospitality industry.


    Methodist Specialty and Transplant (MSTH) which is a 330 bed hospital located in San Antonio, TX.  In this highly visible role, you will direct and participate in all of the daily food contract operations for their full-service Cafe, Catering and Patient Meal services currently utilizing "At Your Request" a room service meal program.  Responsibilities will include:  cash handling/ management, working with unit financial reporting, HR functions, training, inventory control, marketing/signage, catering, direct customer/client interaction and supervision of 45 non-union hourly associates. 


    The successful candidate will have at least 2-3 years food management experience, computer literacy, the ability to engage and develop an hourly staff, positive communication skills as well as a commitment to excellent customer service.


    Key Responsibilities

    • Manage a high volume retail café,
    • Oversee onsite catering services
    • Implement performance improvement and quality assurance programs targeted to improve customer satisfaction
    • Interact with patients and the nursing staff
    • Supervise food service workers in providing exceptional service for three Doctor’s Dining Rooms.
    • Perform some HR functions and direct supervision of hourly associates

    Do you have:

    • Prior management level experience in a hospital environment
    • Experience in a high volume retail food operation
    • Customer focused attitude
    • Entrepreneurial and innovative spirit
    • demonstrated ability to build and maintain strong client relationships

    Apply Today!


    Position Summary

    Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the Sodexo client contractual agreement.
    Key Duties
    - Establishes a safe work environment

    - Utilizes Sodexo tools and programs to develop client, customer, and staff relationships,  to ensure account retention

    - Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes

    - Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met

    - Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan

    - Ensures adherence to all HR standards for Sodexo, client, and  regulatory agencies



    Qualifications & Requirements

    Basic Education Requirement - Associate's Degree
    Basic Management Experience - 2 years
    Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

    Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


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