• Area General Manager

    Location US-KS-MANHATTAN
    System ID
    General Management
    Relocation Type
    Yes - According to Grade
    Employment Status
  • Unit Description

    Sodexo Universities is seeking an Area General Manager to oversee the food service operations for Kansas State University Athletics Division located in the Manhattan, Kansas.  The Area General Manager will oversee a very high level of service and creativity for this high volume, premier account.  The AGM will report to the District Manager and lead a team of experienced managers including an Operations Manager, Training Table Manager, Catering Managers, Executive Chefs and a Concessions Manager.  


    The Area General Manager will have full responsibility for concessions operations at all athletic facilities (including a 50K seat football stadium and 12K seat basketball arena, 2K seat baseball stadium), suite and club level catering  at a large football venue, special event and athletic/university catering needs, and training tables as contracted at the various facilities throughout the campus and surrounding areas.  Full P&L responsibilities, HACCP/Sanitation, cost controls, customer service priorities and client relations/satisfaction are top priorities.


    Ideal candidate will have:

    • five or more years service management experience as a Senior Level General Manager or District Manager ideally in a very high volume university/sports & leisure setting
    • strong client relations and team building skills
    • innovation and concept focused with strong attention to detail
    • the ability to manage through managers and develop diverse and talented teams
    • strong financial acumen, P&L and experience writing and managing budgets
    • proven track record to manage costs with ability to manage multiple operations
    • effective communication skills, both written and verbal, with high level presentation skills
    • proven experience in relationship building and interaction skills with C-Suite/Administration
    • visionary skills to think "out-of-the-box" to meet the needs of customers and clients within the contract

    Welcome to K-State

    #1 College Town in America

    K-State Athletics Strategic Plan


    Careers in Universities:

    Working for Sodexo in Universities allows you to support students on their path to adulthood and academic success. Located on college and university campuses across the country, Sodexo creates clean, safe living and learning environments that inspire and drive success. Student success depends upon so many conditions – when they are well fed, safe, comfortable and learning in a clean, well maintained environment they are more likely to succeed.

    Position Summary

    Functions as the in-unit leader for multiple accounts and/or contracts within a defined geography. Single point of contact and/or client liaison in support of a multi-site.
    Key Duties
    - Monitors operations by planned and unplanned visits to each operating account of the system to plan projects, implement new processes, client interactions, and new technology to ensure sufficient resources.

    -  Develops business plan and budget w/each account GM that supports the System and District goals – Reviews and analyzes financial statements and data and other financial information to ensure attainment of financial goals for both the client and Sodexo.

    -  Central Point of Contact for Client Liaison promoting a solid business partnership - assists in contract negotiations for the system.

    - Maintains Quality & Company Standards – reviews and maintains reports to ensure compliance with federal, state, and local regulations and Sodexo / System Client(s) policies and procedures.

    - Responsible for system succession planning/employee development/diversity initiatives/training/constructive counseling. Promotes and supports workplace diversity initiatives.

    - Provides strategic leadership to the respective units within the system to maintain client satisfaction and retention

    Qualifications & Requirements

    Basic Education Requirement - Bachelor’s Degree
    Basic Management Experience - 5 years
    Basic Functional Experience - 5 years

    Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


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