Sodexo is currently seeking a Environmental Services/Custodial Manager to join our healthcare team at Providence Memorial Hospital in El Paso, TX supporting second shift (2:00pm start time). The hospital is 500 beds with a Level II Trauma ER with a average daily census of 265. There is also a Children's Hospital unit with over 65 Pediatric beds. The facility is known for it's high ratings in labor and delivery with an average of 80-90 discharges per day. The Hospital is highly focused on PSMS scoring and true "Patient Experience" delivery. They have a proven track record of high standards and regards for customer service and skilled in training of team members. The ability to be bilingual in Spanish would assist in managing this workforce.
This is a second shift position and the hours will be Monday through Friday, with rotating holidays and weekends. This position will be responsible for customer and client interaction, custodial inspection measurements, custodial operating levels, on-going training, quality, safety, pest control and the implementation of best practices. Will also be responsible for compliance, improved services, and timeliness of responses and validation of work quality. Client engagement and patient satisfaction is essential for the success of this role.
Must have proven ability in:
The “Hands-On” incumbent primarily handles day to day operational functions and ensures unit level, corporate, employee relations, safety, training, and unit operating systems compliance. Good working knowledge of state & federal employment law; solid computer skills using Microsoft Word, Excel, and PowerPoint; good communication and presentation skills; detailed oriented, and well organized.
Sodexo offers a competitive salary, paid training, extensive education and continuous learning opportunities, and a comprehensive benefits package designed with work-life balance in mind that includes 3 weeks of vacation during the first year of employment. Come and join the environmental service team as a leader who can provide support to our team members and encourage behaviors which will help to improve patient satisfaction results. If you are energetic and can enforce accountability, you may just be the individual we are looking for at this account.
Provides management oversight for Environmental Services non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service Programs. Ensures Sodexo Operating Standards for Environmental Service are in place as required to consistently meet all company, client, and regulatory requirements. Responsible for non-exempt work force planning through effective scheduling, development of daily work flow assignments, training and development, and monitoring for compliance to the plan.
-Establishes a safe work environment for clients, customers and staff by ensuring equipment safety and compliance with Sodexo safety and loss prevention programs and by providing safety-related training and equipment inventory maintenance.
-Provide leadership and direction to non-exempt employees
-Coordinate/conduct employee training
-Administer Human Resource processes (hiring, performance reviews, constructive counseling, prepare work schedules, payroll, etc.)
-Interact with outside vendors
-Ensure Sodexo Operating Standards for Environmental Service are in place and consistently met.
-Develop/implement action plans for improvement in compliance with Sodexo Operating Standards as identified.
-Reviews and maintains assigned areas of the Sodexo/Client budget commitments.
Basic Education Requirement - High School Diploma, GED or equivalent
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.