Use your best in class management skills to make a real impact on patient healing.
Sodexo is seeking a full time Manager 2, Regional Operations Support (ROS) to provide support for our healthcare business in Hershey, PA. The shift can vary due to the business needs of the hospital. This position could last for up to 18 months and gives you the ability to apply to permanent opportunities right away. This is a full time, temporary position with the potential to move to permanent. While in this full time support role, you are encouraged to apply to permanent positions at any Sodexo location. The successful candidate should be willing to travel if the opportunity arises. The successful candidate will need to be flexible to work a variety of shifts while supervising staff. Candidates must be conscientious and be able to motivate and train the team to deliver World Class results.
The Manager II, Regional Operations Support (ROSI) has overall responsibility, or a portion of an on-sight operations area (ie Food, ES, Clinical, Culinary, Facilities, CTM) as assigned by the Client Executive. In this role, the ROSI has direct accountability for executing Sodexo systems, programs, resources, tools, and talent management that drives operational excellence and our service commitments that are: Predictable, Reliable, and Repeatable.
The successful candidate will:
Is this opportunity right for you? We are looking for candidates who:
Working for Sodexo:
Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities. Our Sodexo Health Care Environmental Services/Housekeeping teams work to direct housekeeping operations at health care client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Health Care, patients are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience.
Employees who work in Healthcare and Seniors are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status and upload proof of vaccination via an online portal.
The Manager II, Regional Operations Support (ROSI) has overall responsibility, or a portion of an on-sight operations area (ie Food, ES, Clinical, Culinary, Facilities, CTM) as assigned by the Client executive. In this role, the ROSI has direct accountability for executing Sodexo systems, programs, resources, tools, and talent management that drives operational excellence and our service commitments that are: Predictable, Reliable, and Repeatable
Client / Customer Service - 20%
Operational Excellence - 40%
Analysis & Decision Making - 20%
Safety - 10%
Talent - 10%
Basic Education Requirement - Bachelor's Degree in a relevant field or equivalent experience
Basic Management Experience - 3 years
Basic Functional Experience - 3 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) services, CTM, or Clinical Nutrition
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.