• Food Operations Manager 1

    Location US-IA-Davenport
    System ID
    Food Service
    Relocation Type
    Employment Status
  • Unit Description

    Sodexo is seeking an Operations Manager to manage dining services for a new senior living community in the Quad City area! As the Dining Services Operations Manager, you will manage the daily dining room meal services, oversee the staff and provide training including onboarding of new team members. 

     This role requires strong front of the house leadership abilities and outstanding customer service skills for Resident and Client satisfaction and on-going program enhancements.  


    Your Skills Checklist for this position:

    Management Training, a Servsafe Certificate

    Table Service, Buffet, Fine Dining experience

    Skills to hire, coach, and train employees

    Ability to manage food and labor costs controls

    Computer skills; food and labor management systems 


    Typical Schedule; 9am-6pm with rotating weekends / holidays 

    Position Summary

    Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the Sodexo client contractual agreement.
    Key Duties
    - Establishes a safe work environment

    - Utilizes Sodexo tools and programs to develop client, customer, and staff relationships,  to ensure account retention

    - Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes

    - Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met

    - Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan

    - Ensures adherence to all HR standards for Sodexo, client, and  regulatory agencies



    Qualifications & Requirements

    Basic Education Requirement - Associate's Degree
    Basic Management Experience - 2 years
    Basic Functional Experience – 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.


    Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


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