• Food Operations Manager 1

    Location US-WI-WAUWATOSA
    System ID
    79625
    Category
    Food Service
    Relocation Type
    No
    Employment Status
    Full-Time
  • Unit Description

    Sodexo is seeking a Food Operations Manager 1 for Children's Hospital of Wisconsin. Located in Metro-Milwaukee, WI, Children's Hospital of Wisconsin is one of the top children’s hospitals in the nation.  Reporting to the General Manager, the successful candidate will join a team of three additional operational leaders, in-unit HRM, Controller, and lead a team of approximately eighteen Sodexo hourly employees.

     

    The Food Operations Manager 1 will lead three P&L retail dining locations with a combined annual revenue budget of $1.5M. In this role, the successful candidate may look forward to:

    • leading the daily operations of three P&L retail locations
    • implementing best-in-class Sodexo retail systems and production systems
    • acting upon various data to grow revenues
    • driving customer experience and satisfaction
    • optimizing purchasing and inventory practices, controlling expenditures, and mitigating waste
    • scheduling and training
    • working closely with co-leaders to coordinate shared scheduling efficiencies
    • ensuring brand operating standards meet and exceed benchmarks and standards
    • driving compliance to HACCP principles
    • supporting cash handling/management

    The ideal candidate for this position will be a hands-on, actively engaged, and collaborative leader that possesses a strong business acumen to meet financial objectives. Patient, family, and customer experience is a point of focus, and engaging our teams to be equally as engaged will be a differentiator. This leader will drive successful operations through ownership of both production and retail systems, so demonstrated experience leading both front and back of house operations is preferred. This position requires strong communication skills, both written and oral, and computer skills to support daily operations [including Microsoft Suite]. P&L and healthcare experience are both pluses.

    Come join Sodexo at Children's Hospital of Wisconsin where patients are the heart of everything we do, and kids deserve the best!

    Position Summary

    Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the Sodexo client contractual agreement.
    Key Duties
    - Establishes a safe work environment

    - Utilizes Sodexo tools and programs to develop client, customer, and staff relationships,  to ensure account retention

    - Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes

    - Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met

    - Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan

    - Ensures adherence to all HR standards for Sodexo, client, and  regulatory agencies
     

     

     

    Qualifications & Requirements

    Basic Education Requirement - Associate's Degree
    Basic Management Experience - 2 years
    Basic Functional Experience – 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

     

    Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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