Environmental Services / Custodial Operations Manager 2

Location US-NC-GREENSBORO
System ID
797058
Category
Environmental Services / Custodial
Employment Status
Full-Time

Unit Description

Put your passion for people to work and make a real impact on patient satisfaction.

 

Sodexo’s Healthcare Technology Management (HTM) Division is seeking an Environmental Services/Custodial Manager 2 at The Moses H Cone Memorial Hospital System in Greensboro, North Carolina.

 

Our Sodexo Healthcare Technology Management (HTM) & Environmental Services Division manages the housekeeping operations at client locations and partners with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo HTM & Environmental Services, patients are at the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience.

 

The successful candidate will: 

  • be responsible for driving client and patient satisfaction scores
  • provide a clean and safe environment for patients, visitors & staff and work closely with the Infectious Control Department
  • lead teams and departmental projects and initiatives
  • effectively manage the Unit Operating System and/or support a diverse and inclusive workforce

Is this opportunity right for you? We are looking for candidates who:

  • have experience leading, training and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service delivery
  • have customer service and/or guest satisfaction in a healthcare or hospitality
  • possess strong leadership skills and has the ability to work independently to drive program
  • monitor compliance and reach project target dates of completion
  • have experience effectively managing projects within agreed upon timelines
  • are results and safety driven are proficient with computers and other technology  
    • Employees in Healthcare and Seniors are required to be fully vaccinated as a term and condition of employment at Sodexo no later than February 28, 2022, absent a legally required exception, and are required to report their vaccination status and upload proof of vaccination via an online portal. 
      • After February 28, you must be fully vaccinated before you can start work. Fully vaccinated by February 28 means:
        • Obtain the first dose of a two-dose vaccine no later than January 27, 2022; and the second dose no later than February 28, 2022; or
        • Obtain one dose of a single-dose vaccine no later than January 27, 2022At Sodexo, we believe every employee should have the resources to be their best.
        • As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle including health, dental and vision insurance. We also offer other benefits like paid time off, financial and savings programs, 401k, and access to our employee assistance program and other discounts. Click here for more information about Sodexo’s Benefits.

     

Not the job for you?
At Sodexo, we offer HTM/Environmental Service positions in Healthcare and Senior Living locations across the United States.
Continue your search for ES/Housekeeping jobs.

Working for Sodexo:
How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.

Position Summary

Provides management oversight for Environmental Services exempt and non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service Programs. Ensures Environmental Service programs are in place and functioning according to design to consistently meet all company, client and regulatory requirements.

Key Duties
-Establishes a safe work environment for clients, customers and staff by ensuring equipment safety and compliance with Sodexo safety and loss prevention programs and by providing safety-related training and equipment inventory and maintenance.

-Assumes GM responsibilities and authority in his or her absence

-Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring compliance to operating standards.

-Ensures compliance with application of all Sodexo Quality Assurance and Regulatory standards within the contractually agreed upon scope of services.

-Establish and/or adhere to defined operating standards, develops and implements quality improvements and ensures direct reports and staff adhere to the standards and expectations.

-Assists with Management of Environmental Service budget by ensuring full compliance to established operating standards, monitoring costs (e.g. labor, inventory, equipment, and material), and taking corrective action as needed.

 

 

Qualifications & Requirements

Basic Education Requirement - Associate's Degree or equivalent experience
Basic Management Experience - 2 years
Basic Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services


Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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