• Environmental Services / Custodial Operations Manager 2

    Location US-CA-LOS ANGELES
    System ID
    80216
    Category
    Environmental Services / Custodial
    Relocation Type
    No
    Employment Status
    Full-Time
  • Unit Description

    Sodexo is looking for an energetic Environmental Services / Custodial Operations Manager 2 for Keck Hospital of USC (Los Angeles Metro Area) that will focus on EVS and the Education of new-hires. USC Keck is a 401-bed acute care hospital, is part of Keck Medicine of USC, the University of Southern California’s medical enterprise. Its internationally renowned physicians care for patients, teach and conduct research at the Keck School of Medicine of USC, the region’s first medical school. This position will be a Day-Shift but requires day/evening flexibility which may include some weekends & holidays. Relocation is not offered at this time. 

     

    We are looking for a candidate who:

    • is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a health care housekeeping system
    • possesses strong leadership skills and has the ability to work independently to drive program compliance and reach project target dates of completion
    • has 3-5 years previous custodial or housekeeping management experience in a hospital or health-care environment;
    • ability to create and implement training programs 
    • has the ability to analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management
    • has experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;
    • is proficient with computers and other technology

     

    The “Hands-On” manager primarily handles day to day operational functions and ensures unit level, corporate, employee relations, safety, training, and unit operating systems compliance. Managing in a strong union environment is a plus but not a requirement.

     

    Required: Good working knowledge of state & federal employment law; solid computer skills using Microsoft Word, Excel (ability to create formulas) and Power-Point; good communication and presentation skills; detailed oriented, and well organized

     

    Preferred: Bi-Lingual with ability to communicate (speak and write) in English and Spanish.

      

    Please visit the Sodexo Network with Us page and consider signing up for our Career Connections eNewsletter.

     

    Take a sneak peek at how SODEXO can contribute to your well-being by visiting our Benefits Center!

     

    Sodexo offers a competitive salary, paid training and a comprehensive benefits package including 3 of weeks of vacation. 

    Position Summary

    Provides management oversight for Environmental Services exempt and non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service Programs. Ensures Environmental Service programs are in place and functioning according to design to consistently meet all company, client and regulatory requirements.

    Key Duties
    -Establishes a safe work environment for clients, customers and staff by ensuring equipment safety and compliance with Sodexo safety and loss prevention programs and by providing safety-related training and equipment inventory and maintenance.

    -Assumes GM responsibilities and authority in his or her absence

    -Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring compliance to operating standards.

    -Ensures compliance with application of all Sodexo Quality Assurance and Regulatory standards within the contractually agreed upon scope of services.

    -Establish and/or adhere to defined operating standards, develops and implements quality improvements and ensures direct reports and staff adhere to the standards and expectations.

    -Assists with Management of Environmental Service budget by ensuring full compliance to established operating standards, monitoring costs (e.g. labor, inventory, equipment, and material), and taking corrective action as needed.

     

    Qualifications & Requirements

    Basic Education Requirement - Associate's Degree
    Basic Management Experience - 2 years
    Basic Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services


    Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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