• General Manager 5 - Food

    System ID
    Food Service
    Employment Status
  • Unit Description

    Sodexo currently has an opportunity for a General Manager 5 at the Medical University of South Carolina, a 750 -bed academic medical center located in Charleston, SC.  Historic Charleston is known for its rich history, well-preserved architecture, distinguished restaurants, mannerly people, bursting southern charm and hospitality.


    This General Manager will be responsible for day to day oversight of retail, catering, patient food service satisfaction, and the operational effectiveness at Ashley River Tower, a $4.8 Million Dollar full service P&L blue chip account. This 250-bed hospital located on the MUSC campus offers At Your request Dining, a full service cafeteria, Subway, licensed Starbucks and catered events.  The manager will also have responsibility for operational effectiveness at the newly opened Children's Ambulatory Care Center.


     Additional Responsibilities: 

    • Oversees 50+ employees in the department
    • Responsible for identifying process improvement initiatives and overseeing the implementation.
    • Ensures that employees demonstrate an active customer hospitality orientation toward both clients and customers.
    • Integrate fully within our client’s organization by becoming a trusted adviser with a customer service focus.
    • Responsible for driving patient satisfaction results by regularly analyzes patient satisfaction data and implements a plan of action in these areas to achieve optimal unit performance.
    • Ensures compliance to food safety, sanitation, and overall workplace safety standards.
    • Must meet (or exceed) Sodexo standards of operations.
    • Creates a positive environment and successfully motivates and manages team.


    Ideal Qualifications:

    • Exhibit Sodexo’s “CARES” behaviors (Compassion, Accountability, Respect, Enthusiasm and Service)
    • Proven ability to develop and grow strong relationships with key facility leaders
    • Drive Employee Engagement & Shared Governance
    • Have a proven track record of improving Employee/Customer Satisfaction and Patient Satisfaction in Press Ganey scores.
    • Have extensive knowledge and demonstrated experience with FMS, Kronos, “At Your Request” patient meal service, Cater Trax, Retail Ranger and Service Depot, Market Connection, and Halo
    • Have extensive experience with Sodexo Food & Physical Safety standards
    • Exhibits “Drive & Dependability”.
    • Deliver superior results by directing and motivating a team of managers and employees to complete assigned responsibilities while delivering exceptional customer service

    Careers in Healthcare:

    Working for Sodexo in Healthcare allows you to offer patients, healthcare professionals and caregivers around the world the best healthcare experience possible while influencing patient satisfaction, as well as cost reduction and increased productivity for our clients. Sodexo’s unique CARES culture develops a dynamic atmosphere where employees are respected, turnover is low and career growth opportunities are created from within.


    Working for Sodexo:

    How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee.


    We strive to make working for Sodexo a genuinely great experience with benefits to promote your professional, personal and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance … every day.


    Apply Now!

    Are you ready to start your Sodexo career? Apply now!


    Not the job for you?

    At Sodexo, we offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. See more Food Service Management jobs here.


    Keywords: General Manager Food, Food Service Manager, Dining Services Manager, Food and Beverage Manager

    Position Summary

    Directs all contract management service operations at a single account/unit. Plans and supervises special functions. Maintains cash control and payroll records. Hires and trains unit personnel. Maintains customer satisfaction and good public relations. Manages through managers and is accountable for the contract. Senior-most person assigned to a one client account.
    Provides local leadership and strategic direction while developing team for new and emerging business solutions that sustain growth in the day to day operations.

    Key Duties:
    - Directs all contract services.
    - Oversees management/administrative team who are responsible for special functions, cash control and payroll.
    - Customer and client satisfaction
    - Drives growth
    - Financial management

    Qualifications & Requirements

    Basic Education Requirement - Bachelor’s Degree           

    Basic Management Experience - 5 years              

    Basic Functional Experience - 5 years

    Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


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