• General Manager, Aviation Lounge 2

    Location US-NJ-NEWARK
    System ID
    General Management
    Relocation Type
    Employment Status
  • Unit Description

    Sodexo Aviation Services has an exciting opening for the UNITED Polaris Business lounge.  We are seeking a General Manager, Aviation Lounge 1 at Newark International Airport (EWR).  The Polaris lounge is dedicated space for business class passengers to relax, rejuvenate and enjoy chef created dishes from the buffet, pre-flight dining a la cart menu or ordering from the bar serving premium wine and spirits. We are seeking a dynamic, energetic and experienced Lounge/Restaurant General Manager to be part of creating memorable dining experiences for our elite guests.


    We are looking for candidates who will be:


    Responsible for insuring excellent front of house guest services for this first-class lounge. We are seeking seasoned hospitality professionals with food service knowledge as well as experience managing Bartenders, alcohol/bar service, food attendants and custodial staff. The members in these private clubs expect and deserve 5 star service!


    If you have prior experience in a high-end hospitality venue; including hotels, fine-dining restaurants or other 5-star hospitality venue, we want to hear from you!


    Learn more about United Polaris lounges: https://youtu.be/EXAzQJQzNx8


    The ideal candidate will have: 

    • 5+ years of experience as a Restaurant Manager or General Manager in a high-end hotel or fine-dining restaurant; aviation/lounge exp is a plus
    • Ability to lead front-line staff in providing exceptional customer service 
    • Excellent leadership and communication skills with the ability to maintain the highest of standards and implementation of company policies
    • Employee relations relations experience
    • Strong level of client and guest interaction
    • Experience with premium wines and spirits  

    Position Summary

    Responsible for general management of an account/unit providing one or more core services (Core Services of: Lounge Operations and may include any of: Complementary Food and Bar, Food For Sale, Appearance Care, Credential Desk, Purchasing and Concierge Services. Senior-most person assigned to a one client account.

    Qualifications & Requirements

    Basic Education Requirement - Bachelor’s Degree
    Basic Management Experience - 5 years
    Basic Functional Experience - 5 years
    Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


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