• Food Service Manager 3

    Location US-MA-BOSTON
    System ID
    Food Service
    Relocation Type
    Employment Status
  • Unit Description



    Sodexo is seeking a experienced manager for a Food Service Manager position at Beth Israel Deaconess Medical Center.  This 642 bed  hospital is a large Harvard teaching hospital located in downtown Boston, MA. In this role, you will support all of the daily retail, production and patient services operations, utilizing "At Your Request" a specialty meal program. You will work among 20 Sodexo managers in the food management team, experienced chefs, dietitians and operations managers.   #LI


    The ideal candidate will:

    • Have healthcare management experience.
    • ServSafe certified and well-versed in regulatory and sanitation practices
    • Work closely with the team on quality improvement initiatives.
    • Work with the other Managers with the goal of enhancing the customer experience.
    • Regularly analyze sales data and implement additional measurements and action plans in these areas to achieve optimal unit performance.
    • Demonstrate excellent communication and customer service skills.  

    Position Summary

    Provides supervision for multi-functional food service areas at an account/unit to ensure client satisfaction and retention for the Company.  Contributes to account revenue and operating profit through the implementation of Sodexo programs while executing against Standard Operating Procedures.
    Key Duties
    - Maintains and develops client relationships and customer satisfaction for multi-functional food service areas to ensure account retention and positive public relations
    - Establishes and maintains a safe work environment
    - Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities and monitoring operating standards
    - Utilizes Sodexo resources and programs to ensure operating standards and regulatory requirements are met and employees have the necessary equipment and inventory
    - Manages by providing positive and constructive feedback to employees in order to reward, coach, correct and motivate in order drive a high-level of employee engagement 



    Qualifications & Requirements

    Basic Education Requirement - Associate's Degree
    Basic Management Experience - 2 years
    Basic Functional Experience – 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.


    Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


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