• General Manager 4 - Food

    System ID
    Food Service
    Relocation Type
    Employment Status
  • Unit Description

    Sodexo is seeking a General Manager (IV)  for  a large scale Retirement Community in the Buffalo, NY area.  The ideal candidate will have a strong financial acumen, keen organizational skills with attention to detail, Healthcare / Senior Living background and executive level leadership skills with a passion for exceptional customer service is ideal. 


    In this role, you report to the District Manager and oversee: 7 Managers, 90 hourly associates, P&L financials, food production kitchens, multiple dining venues, high volume catering services, the HACCP and safety programs, high-level oversight of Client & Sodexo systems & standards, and customer service enhancements through on-going program development for Resident and Client satisfaction


    Your Skills Checklist for this position:

    Formal Degree/Trade School Certificate, Servsafe Certificate
    Healthcare/Seniors and Contract Food Service Management experience
    Financial skills; 5 million in volume
    HR skills; 7 Managers who oversee
    90 employees

    Computer skills; Financial, Food & Labor Management Systems
    Experience with high level customer satisfaction and quality standards
    Working knowledge of HACCP monitors for Regulatory compliance
    Dynamic leadership skills for outcomes that exceed Client and Resident expectations

    Residents are the heart of everything we do, and we welcome you to join our team! 


    Position Summary

    Directs all contract management service operations at a single account/unit. Plans and supervises special functions. Maintains cash control and payroll records. Hires and trains unit personnel. Maintains customer satisfaction and good public relations. Manages through managers and is accountable for the contract. Senior-most person assigned to a one client account.
    Provides local leadership and strategic direction while developing team for new and emerging business solutions that sustain growth in the day to day operations.
    Key Duties
    - Directs all contract services.
    - Oversees management/administrative team who are responsible for special functions, cash control and payroll.
    - Customer and client satisfaction
    - Drives growth
    - Financial management

    Qualifications & Requirements

    Basic Education Requirement - Bachelor’s Degree           

    Basic Management Experience - 5 years              

    Basic Functional Experience - 5 years

    Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


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