• General Manager 1 - Multi-Service

    Location US-LA-New Orleans
    System ID
    General Management
    Relocation Type
    Employment Status
  • Unit Description

    From the Gulf of Mexico to the Arctic Ocean and from the Pacific Coast to the Atlantic, Sodexo provides Quality of Life Services that support the needs of our clients in the Energy & Resources market segments, reinforcing client operations in both onshore and offshore environments.


    Sodexo Energy and Resources is seeking a General Manager 1 - Multi-Service to provide oversight for food service and housekeeping on the Seadrill West Neptune oil rig, which is accessed by helicopter from a heliport in Venice, Louisiana.  Reporting directly to the District Manager, this manager will have oversight of 15 hourly employees and will typically work a schedule of three weeks on/three weeks off with accommodations being provided on the oil rig.   


    This position will involve the oversight of staff in a galley kitchen where a cycle menu is produced, feeding about 175 persons on board, as well as the logistics surrounding the housekeeping for visitors and staff.   


    Primary Responsibilities Include (but are not limited to):

    • Daily responsibility of all food service to include adherence to all food safety/HACCP guidelines, labeling/dating, temperature logs and staff training
    • The ability to work within existing financial costing models, operate within those financial parameters and produce weekly and monthly financial reports
    • Oversight of monthly inventory and ordering (including par level oversight)
    • Planning, scheduling, staffing, training and motivating as needed to ensure stellar guest service is provided

    **Ensuring a safe work environment on this oil rig is of paramount importance and will be a #1 priority for this Manager.  An understanding of the basics of the oil and gas industry and the oil rig environment is a must.**


    Successful candidates will demonstrate experience, success and proficiency in the following areas:  

    • Professional and polished written and verbal communication
    • Hands-on cooking experience 
    • Cost plus budgets and managing P&Ls along with food cost, labor cost
    • Conflict resolution and problem-solving
    • Multi-tasking, project management and prioritizing
    • Taking initiative and working independently in order to achieve agreed upon business outcomes and to ensure set plans are followed
    • Cultural awareness
    • Maintaining client relationship
    • Computer literacy including usage of Microsoft Office (specifically Excel)

    Certifications Needed: 

    • ServSafe is a must as ensuring food (and physical safety) are crucial in this environment
    • Transportation Worker Identification Credential (TWIC) – obtained through the TSA
    • Obtaining a T-HUET certification (Tropical Helicopter Underwater Escape Training) will be part of the onboarding process


    Position Summary

    Functions as the leader for multiple core services, in a single account and/or multiple locations within the same contract. Single point of contact and/or client liaison in support of business that in total is $5 million or less in managed volume.
    Key Duties
    - Monitors operations by planned and unplanned visits to each operating account of the system to plan projects, implement new processes, client interactions, and new technology to ensure sufficient resources.

    - Develops business plan and budget w/each account GM that supports the System and District goals – Reviews and analyzes financial statements and data and other financial information to ensure attainment of financial goals for both the client and Sodexo.

    - Central Point of Contact for Client Liaison promoting a solid business partnership - assists in contract negotiations for the system.

    - Maintains Quality & Company Standards – reviews and maintains reports to ensure compliance with federal, state, and local regulations and Sodexo / System Client(s) policies and procedures.

    - Responsible for system succession planning/employee development/diversity initiatives/training/constructive counseling. Promotes and supports workplace diversity initiatives.

    - Provides strategic leadership to the respective units within the system to maintain client satisfaction and retention

    Qualifications & Requirements

    Basic Education Requirement - Bachelor’s Degree or equivalent experience   

    Basic Management Experience - 5 years              

    Basic Functional Experience - 5 years

    Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


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