• General Manager 4 - Food

    Location US-IA-DES MOINES
    System ID
    Food Service
    Relocation Type
    Yes - According to Grade
    Employment Status
  • Unit Description

    Sodexo has an excellent opportunity for a polished and professional General Manager 4 for a Corporate Services account located in Des Moines, Iowa. 


     **Relocation Assistance is Available!**


    This individual will oversee 3 cafes and the catering department for our client Principal Global Headquarters. This manager will have total unit operating responsibilities including the supervision of all hourly staff which includes the Corporate Catering Manager, Operations Manager and 40 Sodexo non-union frontline employees with a focus on excellent customer experience. This position reports into a District Manager.


    A Sodexo partner since 2008, Principal Global Headquarters is the largest employer in Des Moines with a total campus population of over 5000 employees. Principal is a premiere financial and investment services company open Monday through Friday on their Des Moines campus.  Sodexo serves breakfast and lunch services from three on-site cafe's and supports a high volume high profile corporate catering service as well. 


    The GM of food service will oversee around 3.5 million dollars in annual managed volume. This individual will plan and supervise special functions, maintain cash control and payroll records, hire and train unit personnel, and maintain customer satisfaction and good public relations. We are looking for candidates with a culinary background, strong leadership skills, and catering experience.


    Key duties will include the following: 

    • Monitor and manage operations by comparing contract guarantees to historical and present data to analyze and make effective decisions
    • Manage the budget by increasing revenue and controlling costs, reviewing financial statements and tracking operating expenses
    • Constantly improve food service operations in order to drive client and customer satisfaction
    • Ensure the execution of product and service quality by maintaining highest level of delivery
    • Promote and support workplace diversity initiatives as well as create a positive work environment
    • Develop strategic plans for account retention and growth

    Why apply to this position?

    • You can enjoy a primarily Monday-Friday daytime schedule (with the need to flex as business requires)
    • This position involves great variety daily, moving about to different locations
    • There is a great opportunity to make an impact and build a great team for multi-unit operations
    • Sodexo provides unparalleled opportunities for career advancement
    • You’ll have independence and autonomy

    The ideal candidate for this position will:

    • Provide stellar customer service (and this manager will have daily contact with multiple clients including corporate executives)
    • Have strong financial acumen and can drive stability with new management
    • Multi-task, lead by example and direct employees in a fast-paced environment
    • Be extremely innovative, particularly in the areas of culinary and health and wellness offerings
    • Be adept at leading through change
    • Work well with others and be flexible
    • Be innovative every day
    • Create solutions that make the most of the digital environment as it evolves
    • Deliver exceptional customer service
    • Have a strong culinary background

    Position Summary

    Directs all contract management service operations at a single account/unit. Plans and supervises special functions. Maintains cash control and payroll records. Hires and trains unit personnel. Maintains customer satisfaction and good public relations. Manages through managers and is accountable for the contract. Senior-most person assigned to a one client account.
    Provides local leadership and strategic direction while developing team for new and emerging business solutions that sustain growth in the day to day operations.
    Key Duties
    - Directs all contract services.
    - Oversees management/administrative team who are responsible for special functions, cash control and payroll.
    - Customer and client satisfaction
    - Drives growth
    - Financial management

    Qualifications & Requirements

    Basic Education Requirement - Bachelor’s Degree or equivalent experience  

    Basic Management Experience - 5 years              

    Basic Functional Experience - 5 years

    Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed