• Clinical Technology Management Client Executive

    Location US-CA-Los Angeles | US-CA-Los Angeles
    System ID
    85732
    Category
    General Management
    Relocation Type
    No
    Employment Status
    Full-Time
  • Unit Description

    Sodexo has an exciting opportunity for a Clinical Technologies Management leader.  The Client Executive position within the Healthcare Clinical Technologies Management segment will support multiple hospital locations within the Western USA region (concentrated in California and Arizona).

     

    The successful candidate will provide strategic leadership to their respective units to ensure client satisfaction and account retention. The ideal candidate will be a strategic-minded leader together with entrepreneurial spirit, and able to merge the clients’ vision and expectations into Sodexo’s mission of providing outstanding quality of life services. This position interacts with multiple clients therefore we are seeking candidates that exhibit exceptional client relationship skills with internal and external customer relations expertise.

    As the Client Executive you will maintain a professional business relationship with the client by directly negotiating contracts and matters pertaining to account operations while ensuring financial performance and goals of the account(s)/district are met. In addition, the Client Executive will oversee compliance to all company/client policies and procedures, and government regulations and monitor unit operation to ensure the highest quality of products and services. 

    Responsibilities include:

    •  Executes strategic plan by implementing short and long-term goals that align with the scope of service, mission and values.
    • Develops a business plan and budget with each account Director that supports the goals of the district, region, and division.
    • Reviews and analyzes financial statements and data, operating reports, budget variance reports, and other appropriate financial information to monitor attainment of financial goals.
    • Provides positive and constructive feedback to employees by coaching, mentoring, counseling or corrective guidance and action, as appropriate.
    • Reviews and maintains reports to ensure compliance with federal, state, local regulations and Sodexo/Client policies and procedures.
    • Monitors operations by visiting the unit to plan projects, implement new processes and technology, and to ensure sufficient unit resources.
    • Ensures a safe work environment for employees by enforcing the execution of all safety programs and makes recommendations for changes as necessary.
    • Assesses financial risk and opportunities of the account and communicates results to the client and Sodexo senior management; initiates action plans as necessary.
    • Promotes and supports workplace diversity initiatives.

    There is a strong preference for the following skills/experience for this role:

    • Knowledge of CTM facilities regulations and compliance
    • BS or equiv work exp
    • 7-10 years’ experience managing a diverse health care portfolio 
    • Understands and operates in large matrix organizations
    • Strong financial and business acumen
    • Multi P&L Experience

     

    This position will require travel (50%+) within the West region and to various national/regional meetings.  Must reside or be open to relocation in West region.

     

    Position Summary

    The Client Executive (Multi) has overall leadership and responsibility for client relationships, oversight of the assigned contracts for multiple client organizations with single or multiple services. Has direct accountability for operational excellence - achieved by delivering on our contractual obligations and our service commitments that are: Predictable, Reliable, and Repeatable

    Qualifications & Requirements

    Basic Education Requirement - Bachelor’s Degree or equivalent experience

    Basic Management Experience - 7 years

    Basic Functional Experience - 7 years

     

    Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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