• Retail Manager 3

    Location US-HI-HONOLULU
    System ID
    86502
    Category
    Food Service
    Relocation Type
    No
    Employment Status
    Full-Time
  • Unit Description

    Sodexo is seeking a Retail Manager 3 for the University of Hawaii - Manoa located in Honolulu, HI.

     

    This position oversees the Licensed Starbucks store at University of Hawaii - Manoa Campus.  It is an extremely busy Starbucks store that opens from 6am - 10pm Mondays - Thursday and 6am - 6pm on Fridays.  Adhearance to Starbucks brand is critical. Current managed volume $2 Million. In the future, we will be opening up another Starbucks store on UH Manoa campus and this position will oversee that opening and operations. 

     

     

    Is this opportunity right for you?

    At Sodexo, you will find the ingredients for a great career in food service management specializing in Retail Management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.

     

    Are you the experienced food service manager we’re seeking?

     

    We are looking for candidates who will manage:

    • frontline staff;
    • cash handing process;
    • department HACCP and safety programs for regulatory compliance;
    • frontline training programs;
    • opening and closing the operation; and
    • daily operation standards.

     

    The ideal candidate will have the following:

    • Strong leadership and communication skills
    • Proven client relationship skills
    • Successful customer service skills

     

     

     

    Position Summary

    Responsible for food quality & customer service in an operation that may have branded concepts or other retail offerings. Directs the work of hourly and supervisory food service workers, as well as other managers.
    Key Duties
    - Ensures there is a zero harm mindset for ourselves, our customers, our food & employees.
    - Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources.
    - Manages cash handling protocols & control procedures according to Sodexo policies.
    - Maintains client satisfaction for food quality & customer service.
    - Accountable for the execution of service quality by maintaining the highest level of delivery.
    - Supervises day-to-day work activities of food service workers, supervisors & managers. 

     

     

     

    Qualifications & Requirements

    Basic Education Requirement - Associate's Degree or equivalent experience
    Basic Management Experience - 2 years
    Basic Functional Experience – 1 year of work experience in concessions, retail sales, or store operations

     

    Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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