• Environmental Services / Custodial Manager 1

    Location US-NC-LENOIR
    System ID
    Environmental Services / Custodial
    Relocation Type
    Employment Status
  • Unit Description

    Join our team!  Sodexo is seeking an Environmental Services Manager for Caldwell UNC Healthcare, located in Lenoir, NC.  This account is part of the UNC Health System with an average daily census of around 60, managing a team of 30.  This position will oversee daily operations for Environmental Services and Linen Distribution for Day Shift (7:00am start time).  The position will report to a multi-service General Manager.  Candidate must have previous ES leadership experience and have solid communication skills.


    The ideal candidate for this position will:

    • Exhibit Sodexo’s “CARES” behaviors (Compassion, Accountability, Respect, Enthusiasm and Service)
    • Have a proven track-record of improving Patient, Employee and Customer Satisfaction
    • Have experience with TRAKKAR (or similar QC/ labor/process management system)
    • Have experience with Sodexo Shine cleaning program.
    • Exhibit drive and dependability
    • Deliver superior results by directing and motivating a team of employees to complete assigned responsibilities while delivering exceptional customer service.

    Preferred candidates will have management experience in Environmental Services, Housekeeping and/or Custodial Services, excellent customer service skills along with strong floor care knowledge and computer skills desired.



    Sodexo offers you a competitive salary, paid training, extensive education and continuous learning opportunities, and a comprehensive benefits package designed with work-life balance in mind that includes 3 weeks of vacation during the first year of employment.



    Apply today!

    Position Summary

    Provides management oversight for Environmental Services non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service Programs. Ensures Sodexo Operating Standards for Environmental Service are in place as required to consistently meet all company, client, and regulatory requirements. Responsible for non-exempt work force planning through effective scheduling, development of daily work flow assignments, training and development, and monitoring for compliance to the plan.
    Key Duties
    -Establishes a safe work environment for clients, customers and staff by ensuring equipment safety and compliance with Sodexo safety and loss prevention programs and by providing safety-related training and equipment inventory maintenance.
    -Provide leadership and direction to non-exempt employees
    -Coordinate/conduct employee training
    -Administer Human Resource processes (hiring, performance reviews, constructive counseling, prepare work schedules, payroll, etc.)
    -Interact with outside vendors
    -Ensure Sodexo Operating Standards for Environmental Service are in place and consistently met.
    -Develop/implement action plans for improvement in compliance with Sodexo Operating Standards as identified.
    -Reviews and maintains assigned areas of the Sodexo/Client budget commitments.



    Qualifications & Requirements

    Basic Education Requirement - High School Diploma, GED or equivalent

    Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


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