• General Manager of Culinary Services

    Location US-GA-DULUTH
    System ID
    Food Service
    Relocation Type
    Employment Status
  • Unit Description

    Sodexo, Corporate Services is seeking a General Manager of Culinary Services in Duluth, GA supporting Alcon's corporate cafe operations!  



    This operation offers Breakfast, Lunch, and Catering to our customers. The ideal candidate will need to be focused on a food program focused on local and sustainable culinary elements, marketing and retail standards, and physical safety. Being detailed oriented, well organized, proven communication skills (written and oral) and possessing strong planning behaviors are critical to the success of the position. This role must develop customer and client relationships and cultivate a positive relationship. The General Manager/Chef Manager will oversee approx. 10 hourly employees and manage a volume of approx $1.5 million.


    The ideal candidate has:

    • A strong culinary background, with the demonstrated ability to stay current with new culinary trends
    • Excellent leadership and communication skills with the ability to maintain the highest of standards and implements company policies
    • Previous experience working in a high volume, fine dining/casual catering
    • Strong management skills
    • Very strong people skills
    • Training and development of culinary talents
    • Strong ability to manage multiple priority at once
    • Excellent client interaction- Good Communication skills both oral/written
    • Able to manage client expectation and multiple agendas
    • Ability to be collaborative with District Manager and key team members


    Key duties will include the following: 

    • Daily hands-on cooking and personal customer service
    • Monitor and manage operations by comparing contract guarantees to historical and present data to analyze and make effective decisions
    • Manage the budget by increasing revenue and controlling costs, reviewing financial statements and tracking operating expenses
    • Constantly improve food service operations in order to drive client and customer satisfaction
    • Manage through mangers to achieve Sodexo objectives 
    • Ensure the execution of product and service quality by maintaining highest level of delivery
    • Promote and support workplace diversity initiatives as well as create a positive work environment
    • Develop strategic plans for account retention and growth

    Why apply to this position?

    • This position offers a predominately day time Monday-Friday schedule (with the need for occasional flex as business demands)
    • There is a great opportunity to make an impact 
    • Sodexo provides unparalleled opportunities for career advancement
    • You’ll have independence and autonomy
    • You’ll report to an experienced and knowledgeable manager
    • You'll be able to support this Artisan level account

    Position Summary

    Directs all contract management service operations at a single account/unit. Plans and supervises special functions. Maintains cash control and payroll records. Hires and trains unit personnel. Maintains customer satisfaction and good public relations. Manages through managers and is accountable for the contract. Senior-most person assigned to a one client account
    Provides local leadership and strategic direction while developing team for new and emerging business solutions that sustain growth in the day to day operations.
    Key Duties
    - Provides team leadership & training
    - Controls unit financials
    - Directs daily food operations for quality & safety standards
    - Supervises day to day activities
    - Delegates authority
    - Assigns & prioritizes activities
    - Monitors operating standards
    - Establishes a safe work environment
    - Support workplace inclusion activities

    Qualifications & Requirements

    Basic Education Requirement - Bachelor's Degree or equivalent experience
    Basic Management Experience - 3 years
    Basic Functional Experience - 3 years

    Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


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