• Food Service Manager 2

    Location US-AZ-PHOENIX
    System ID
    Food Service
    Relocation Type
    Employment Status
  • Unit Description

    Sodexo Corporate Services is seeking an experienced Food Service Manager for our premier client, USAA Phoenix Cafe in Phoenix, Arizona. 

    The successful candidate will have direct oversight of a unit where Sodexo provides breakfast and lunch service as well as catering with a managed volume of 5 million. Reporting to the General Manager, the Food Service Manager will have oversight of 40 employees


    Your responsibilities include:


    • Oversight and continued innovation of the café offerings, food production, catering and food delivery
    • Tracking and maintaining Sodexo Systems, financial outcomes and client satisfaction that align with the standards at Sodexo
    • Innovation of the retail offerings, marketing plans and sustainable practices
    • Leading a team of Sodexo, non-union frontline (hourly-paid) employees to achieve stellar food service outcomes

    If you have the following skillsets, then we would love to hear from you

    • Prior fiscal accountability including budget forecasting
    • Proven ability to control food and labor cost within the department
    • Strong leadership and administrative skills (including the ability to successfully hire and train an exceptional staff)

    We strive to make working for Sodexo a genuinely great experience with benefits to promote your professional, personal and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance … every day.

    Position Summary

    Provides supervision for multi-functional food service areas at an account/unit to ensure client satisfaction and retention for the Company.  Contributes to account revenue and operating profit through the implementation of Sodexo programs while executing against Standard Operating Procedures.
    Key Duties
    - Maintains and develops client relationships and customer satisfaction for multi-functional food service areas to ensure account retention and positive public relations
    - Establishes and maintains a safe work environment
    - Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities and monitoring operating standards
    - Utilizes Sodexo resources and programs to ensure operating standards and regulatory requirements are met and employees have the necessary equipment and inventory
    - Manages by providing positive and constructive feedback to employees in order to reward, coach, correct and motivate in order drive a high-level of employee engagement



    Qualifications & Requirements

    Basic Education Requirement - High School Diploma, GED or equivalent     

    Basic Management Experience - 1 year 

    Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


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